Health Inspired Dentistry

I have to say I’m utterly shocked disappointed. My family and I have been customers here for nearly 30 years; since I was 3 years old. I have severe migraines that are debilitating and other treatments aren’t working effectively to stop them, so I came in to get a night guard. When I was originally setting up the appointment I asked about how much the night guard would be so I had an idea. They said usually $500-550. And then I asked when the payment would be due, at the imaging session (which ended up being today) or when the night guard was ready to be picked up. I was expecting them to say at the appointment but they said when it’s ready to be picked up and I was happy about that. When I was getting the appointment don’t the dental hygienist, who was wonderful, told me that Dr Fox recommends the same night guard to all of her patients. So after the imaging was done I was confused when they led me to the check out counter and told the secretary, Barbra, that I was told that payment wasn’t due until pick up. And all she said was no it’s due now it’s $650. And I said “650?? That’s way more than they told me. Also why wouldn’t they tell me the exact price before services were rendered if this is exactly what everyone else gets? So I tried to explain more that I was told it wasn’t due until pick up and she was cold and dismissive towards me and tried to tell me I wasn’t told that but she wasn’t the person I spoke with when originally scheduling the apppointments. That person was nice. So I asked “ok so it’s $650 even?” I had assumed there would be tax and Barbra said yes $650. Now during this time I had my mom phone while all this was going on because my mom was kindly gifting this to me. So I handed Barbra my card and she immediately handed a receipt back to me for $672.75 to sign it. And I started asking her what was going on she told me it was $650 and she told me that it costs extra if not using cash or check but she said no such think prior to the transaction what so ever. And I told her as such. Then she pointed to this sign that was nearly 3 ft away from me and mostly obstructed by products they’re trying to sell you (pictures attached but were taken after they moved the sign a bit). But when I looked closely at the sign that wasn’t clearly visible, it didn’t give any particular service charge nor percentage of amount charged that would incur a service charge. The sign basically says that they will charge you whatever they want if you used debit or credit. And when I told her she can’t do that and she didn’t even try to tell me there was a cost and was intentionally trying to be misleading when I was obviously asking for clarification. She only responded with one or two words. I asked to see the dentist, Dr Fox, and they claimed she was with a patient but I could tell she wasn’t because I would be able to see or hear her. They are only willing to give my nearly $25 back if I go back to them with a check today. But this many lies and deceits is incredibly egregious and blatantly scammy and horrible business practice. It’s unbelievable they’d be willing to scam over someone who paid many years out of pocket. She seemed to care about my family and so much when I was in the chair.

Dr. Minadeo-Fox and her team are wonderful. They did a full comprehensive cleaning and SMART removal of an old silver Amalgum. She provided the best care as to not getting any filling remnants anywhere but in the vacuum specifically designed for this type of service. I would recommend her especially if you have an autoimmune issue.

I'm so happy that Dr. Fox was able to do my Invisalign case. I had crowding on the lower and some flaring / misalignment on the upper teeth. I got used to placing and removing the trays fairly quickly. I was very excited when I started to notice my teeth were moving. I'm glad I went with clear braces vs. the traditional route. It was easy to keep my teeth clean throughout, I can only imagine how annoying it would have been with traditional braces. My teeth turned out great! Better than expected actually. The whole process was seamless. I highly recommend Dr. Fox for this treatment!

I have had several procedures done now by Dr Claudia Minadeo-Fox (2024). She surpasses any dentist I've had in the past. First, she is very holistic in her approach to teeth, she is a perfectionist ( which I want), she is very accommodating & excellent at her job, and communicates her knowledge as to exactly why you should have the work done! The staff are very knowledgeable as well & everything a fine oiled machine. Thank you again! Would recommend...🙏👍 Susan S

Have dreaded going to the dentist my entire life UNTIL I discovered Health Inspired Dentistry. Dr. Fox and her staff have completely changed my dental experience. I felt beyond taken care off and couldn’t be happier with the results. Top notch professionalism and expertise! Highly recommend!