Western Dental & Orthodontics

The staff is amazing, but I think there overall operation is not I had an appointment at 9am nobody was at the facility until like 9:10am then it took 1 1/2 so someone can see me.

I was very unsatisfied with how the DENTIST handled business, she didn’t listen to my concerns and when I had questions she didn’t not have a through answer. I needed my wisdom teeth removed and that I’m in extremely pain. When I asked her what am I supposed to do about the pain she just kinda shrugged as is I’m just supposed to put up with it, the proceeds to walk away. She didn’t say have a nice day or I’m sorry that there isn’t much I can do. Nothing! I’m really not one to complain and I get we all have bad days but I didn’t like how I was treated

Everyone very polite and friendly they took good care of me . I’ll definitely will recommend this Dental office . Thanks again .

Extremely Unprofessional and Disrespectful of Patients' Time I recently had two appointments scheduled at Western Dental & Orthodontics, San Fernando, CA, location, and unfortunately, both experiences left me thoroughly dissatisfied and frustrated. My first appointment was a complete debacle from start to finish. Despite arriving early to ensure punctuality, I was made to wait for an excruciating hour and a half before I had to leave, unable to wait any longer. This disregard for my time was utterly disrespectful and unacceptable. Giving them the benefit of the doubt, I decided to schedule a second appointment, hoping for a better experience. However, to my dismay, the same disregard for punctuality was displayed. Despite expressing my discontent from the first appointment, the staff at Western Dental & Orthodontics failed to rectify their behavior. Once again, I found myself waiting unnecessarily, and ultimately, I had to leave the premises feeling thoroughly dissatisfied. The lack of professionalism and respect for patients' time exhibited by Western Dental is astounding. As a dental office, one would expect a basic level of courtesy and efficiency in managing appointments. However, my experiences indicate a complete disregard for these fundamental principles. I cannot in good conscience recommend Western Dental & Orthodontics to anyone seeking dental care. The repeated failure to uphold basic standards of professionalism and respect for patients' time speaks volumes about the quality of service provided. It is my sincere hope that Western Dental & Orthodontics takes this feedback seriously and implements necessary changes to improve their service delivery in the future. Until then, I will be seeking dental care elsewhere, where my time and satisfaction are valued.

Incompetent and inconsiderate staff. I made an appointment for my child with the pediatric dentist a month in advance. I was texted and called before this to confirm my appointment, and I always confirmed it. Once I check in, 10-15 min later, the receptionist tells me the pediatric dentist isn't in that day (Wednesday), but will be in the next day (Thursday). I was not able to reschedule at the last minute for the next day. The office staff also failed to let me know the pediatric dentist changed their schedule ahead of time. This was a huge waste of time. There was also no apology given, and there was no consideration for the time I put aside to make it to this appointment with a toddler. The lack of professionalism was immeasurable.

I recently changed dentist to Western Dental in San Fernando. Where the Dr. there she does a really good job. A perfectionist she did two of my crowns.Her assistant Edson was very detailed And was very careful and everything that he does. Overall great Experience

The Dr that assisted my dental procedure was really professional. He asked me questions asked me if If was feeling comfortable,if I was in any pain. Just an awesome doctor.

Wonderful dentist! The front and back staff are very nice and attentive. Clean and tidy office as well! Definitely recommend!