West Coast Dental of Los Angeles: Mixed Reviews on Service and Billing

West Coast Dental of Los Angeles Introduce

West Coast Dental of Los Angeles, located at 2604 Vermont Ave F, Los Angeles, CA 90007, provides general dental services. You can contact them at (323) 731-3333 or +1 323-731-3333.

Patient experiences at this location are mixed, with some reporting significant issues regarding billing and service, while others highlight positive interactions with staff members.

One patient reported a highly negative experience, citing issues with insurance processing and billing. They claimed that despite providing accurate insurance information, the office repeatedly input it incorrectly, resulting in a large, incorrect bill. They also alleged being told they had three cavities, which were later contradicted by another dentist. The patient expressed frustration with the office's lack of communication and resolution, describing the experience as an "absolute nightmare."

Conversely, another patient praised the overall service and highlighted the exceptional performance of a receptionist named Marisol. They described her as polite, kind, understanding, and patient, noting her respectful and pleasant service.

West Coast Dental of Los Angeles appears to have inconsistencies in its service and billing practices. Potential patients should be aware of the reported billing issues and may want to confirm all insurance and billing details before receiving treatment. The staff is noted to have some excellent staff members.

Due to the conflicting reviews, potential patients should weigh both positive and negative feedback before making a decision about this practice.

West Coast Dental of Los Angeles Photos

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West Coast Dental of Los Angeles Location

West Coast Dental of Los Angeles

2604 Vermont Ave F, Los Angeles, CA 90007, USA

Get directions

West Coast Dental of Los Angeles
2604 Vermont Ave F
Afshin Akhavan, DO
2409 S Vermont Ave
Dental Faculty Practice
1031 W 34th St #401
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2002 S Hoover St
Hoover Dental Center
1717 S Hoover St suite 105
Crystal Dental
2206 S Figueroa St
Union Dental Clinic: Jung Charles J DDS
1830 W Pico Blvd # A
West Coast Dental of Los Angeles © Leaflet © OpenStreetMap contributors

West Coast Dental of Los Angeles Reviews

I came in for an 8 AM appointment for my two-year-old &, I showed up about 10 minutes late, but that’s OK because they have a 15 minute grace Period..My two-year-old tends to have a difficult time with people just checking her mouth, but she did her best and the staff was so understanding & Amazing and extremely patient.They did very well with the cleaning and it was super fastShe got a cool Oral-B electric toothbrush afterwardsAnd then we were given extra regular toothbrushes, floss & toothpaste for the whole family tooWe were out of the office by 9 AM with new appointments set for the whole family.It was a great Saturday morning . It was a very fast experience.
Nov 16, 2024 · Rosa Quin
My daughters and I love this place because they are always so welcoming, so kind, gentle with my girls and the doctors are very careful when doing any work on my daughters. The staff for my experience is very friendly. I’ve been here since I was little and now I bring my daughters and so happy to do so! Best dental office. Thank you to all the staff and the doctors that take care and are careful with my kids.
Nov 27, 2024 · Katherine
Staff are super friendly. The Dr (I forgot to get his name) that saw me was super gentle and kind. He noticed I was nervous and kindly told me to relax and it was okay. The dental assistants were all super kind and gentle too. I had to take my piercings off and the girl even tried to help me it was super cute! Lol even the treatment coordinator was sweet and understanding. Definitely coming back and hoping they’re all there for my next check up.
Nov 06, 2024 · Karen Ulloa
Extremely unprofessional and disorganized. I went for my new patient appoint at 945am reaching 15 mins early. They made me wait for 45 mins to get the X-rays and then another 2.5 hours to get to the physician. During the intervening period, I checked multiple times with the front desk and the response was waiting for a room. After almost 3 hours since I arrived, they sent me to the room where I was made to wait another 45 mins. The doctor spent 2 mins reviewing and then left. I told the junior doctor I have to leave since I have been waiting for over 4 hours. They didn’t even bother to apologize or call back to reschedule.
Nov 26, 2024 · Nitin Khanna