TLC for Smiles - Granada Hills (formerly Bright Now! Dental & Orthodontics)

Great team, nice office!! I wanna thank Grace and Dr . Mizrahi for making me feel comfortable during a tx, definitely coming back at his office!!

I don't know how they treat teeth, but the woman who answers the phone is very unpleasant, I speak and understand English not very good and just asked her to repeat what she said so I could understand, but she just hung up the phone without listening to me, I don't recommend going there, the staff is very impolite

It was my first time in this dental office. Our appointment was at 11 am and we arrived at 1045 am. They barely started working on my paperwork at around 1130, so I was seen at 1145. ONE HOUR WAIT. So, I go for a regular cleaning and the dentist starts throwing all these procedures to be done to me. (My last cleaning was done 6 months ago at a different dentist) . After he is done, the staff goes and "CHECKS MY INSURANCE " to see my copay and brought a estimate in the amount of $1,200 (photo attached). When I asked that I just wanted a regular clean up, the dentist DECLINED to performed my clean-up. This is a business that treats you like an item (and not a patient) and tries to suck up your insurance and your pocket as much as they can. Do not get fooled by all the recommendations from this dentist.... get a second opinion.

I have tried to get a hold of a scheduler to book an annual teeth cleaning with no success. I’ve called during business hours over a span of 2 weeks, and have left 3 voicemails. I also submitted a request via their website. Even if they were understaffed, it simply should not take that long to respond. EDIT: After writing this review, I got a call back 24 hours later. Coincidence? For the two times I have had my teeth cleaned, I felt like my basic expectations were met and the dental hygienist was gentle. However, they tried to have me sign a waiver regarding a costly and invasive deep gum cleaning. When I questioned them, considering I have zero gum issues and have never had a cavity, they said they confused my chart with someone else! I’m really hoping that’s true and they weren’t trying to push a wildly unnecessary procedure, simple to make money off of unaware people? Also, the dentist refused to clean my teeth without the painful scaling machine when I requested he use the manual tools. I had to get up and leave the entire appointment because they had no dental hygienist in the office that day.

Had a great experience here, front receptionist was very help she did a great job in assisting me! Came in for a cleaning, they did a great job and got a filling done. I am very satisfied with the work! Definitely will be back and will continue to get my regular check ups here!