Super Braces of Worcester

Welcome to Super Braces of Worcester, located in Worcester, Massachusetts. As part of the Theme Park Directory, we are providing information about this orthodontic practice based on available reviews. It is important to note that patient experiences vary significantly.

One patient reported a positive experience, stating they have been with the office since 2022. They praised the staff, describing the ladies and receptionist as always the best to them, and Dr. Moon as awesome. They expressed gratitude for the practice helping them achieve a beautiful and confident smile.

However, another patient had a highly negative experience, stating they would give the establishment a 0-star rating if possible. They criticized the practice for overbooking patients and not accommodating students' school schedules. They reported booking their daughter's appointments 13 weeks out between adjustments, when it should only be 6-8 weeks. They also described the receptionist as having very bad customer service personality. They strongly advised others not to waste their money and to find a better place, even if insurance covers the treatment. They expressed extreme dissatisfaction, stating they are not one to leave reviews but felt compelled due to the poor service.

The reviews present a stark contrast in patient experiences, with praise for the staff and Dr. Moon from one perspective, and serious concerns about scheduling and customer service from another. Potential patients should carefully consider these mixed reviews.

Key points from patient reviews include:

• Beautiful Smile (Positive Review): Patient achieved a beautiful smile.
• Confident Smile (Positive Review): Patient gained confidence in their smile.
• Dr. Moon (Positive Review): Praised as an awesome doctor.
• Best Staff (Positive Review): Praised the staff as the best.
• Bad Receptionist (Negative Review): Criticized the receptionist's customer service.
• Overbooked Patients (Negative Review): Reports of overbooking issues.
• School Schedule (Negative Review): Reports of difficulty accommodating school schedules.
• Long Wait Times (Negative Review): Reports of long wait times between adjustments.
• Poor Customer Service (Negative Review): Criticized the practice's customer service.
• Find Better Place (Negative Review): Strongly advised finding a better orthodontic practice.

If you are considering Super Braces of Worcester, please be aware of the mixed reviews, particularly regarding the concerns about scheduling and customer service. You can contact them at (508) 755-2207 or +1 508-755-2207, or visit them at 10 Winthrop St STE 116, Worcester, MA 01604, USA. It is recommended to thoroughly discuss your concerns and expectations with the practice before proceeding with any treatment, especially regarding scheduling and communication.