Smiles West - Moreno Valley

Smiles West - Moreno Valley, located at 12252 Perris Blvd B, Moreno Valley, CA 92557, USA, provides dental services, including extractions. You can contact them at (951) 499-0884 or +1 951-499-0884.

Based on customer reviews, Smiles West - Moreno Valley has received mixed feedback regarding its service and patient experience.

One positive review highlights the excellent customer service and friendly staff, expressing satisfaction with the overall experience.

However, a significant negative review details a highly unsatisfactory experience involving a dental extraction. The reviewer reported excessive wait times, poor communication, and unprofessional behavior from the staff and dentist.

The reviewer also raised concerns about billing practices, alleging that they were asked to pay an "outrageous amount" that was not previously discussed.

Furthermore, the reviewer claimed that the staff appeared to be leaving for the day while patients were still waiting, indicating a lack of concern for patient needs.

The negative review also highlights potential issues with overbooking patients and a lack of clear communication regarding the specialist's availability.

The reviews suggest that while some patients may have positive experiences with Smiles West - Moreno Valley, there are significant concerns regarding wait times, professionalism, and billing practices.

Smiles West - Moreno Valley is recommended with caution. Potential patients should be aware of the potential for long wait times, communication issues, and billing discrepancies.