Smile Orthodontics Maple Grove

Smile Orthodontics Maple Grove Introduce

Welcome to Smile Orthodontics Maple Grove, located at 9424 Maple Grove Pkwy, Maple Grove, MN 55311, USA. As part of our Theme Park Directory, we provide information on local services, including orthodontic care. You can reach them at (651) 351-7777 or +1 651-351-7777.

Smile Orthodontics Maple Grove offers orthodontic services in Maple Grove, MN. However, online reviews present a mixed picture of patient experiences, with significant concerns raised regarding billing practices.

One reviewer strongly advises against visiting the office, citing a troubling practice of overcharging insurance companies for unnecessary or duplicated services, particularly X-rays. They report being asked to sign off on charges that were not actually approved by their insurance, resulting in a large unexpected bill. The reviewer also criticizes the front desk staff for demanding cash payments before appointments are completed and refusing to provide detailed billing statements. Additionally, they note a lack of basic patient comfort items, such as wax dental floss.

Conversely, another reviewer reports a positive experience, praising the staff's friendliness and responsiveness, particularly the front desk staff. They also commend Taylor for her quick and efficient application of braces.

Here's a summary of what you can expect:

Services: Orthodontic services, including braces.
Environment: Mixed reviews regarding staff professionalism and billing practices.
Features: Reports of friendly staff, specifically the front desk and Taylor. Concerns regarding overcharging and lack of billing transparency.
Potential Considerations: Significant negative reviews regarding billing practices, potential for unexpected charges, lack of billing transparency, lack of basic patient comfort items.

Due to the conflicting reviews, particularly the serious allegations regarding billing practices, potential patients should exercise caution and thoroughly review all charges and agreements before proceeding with treatment. It is recommended to seek clarification on all costs and billing procedures. Contact them at (651) 351-7777 for appointments and inquiries, but be aware of the strongly differing opinions.