Smile Center Family Dentistry Introduce
Welcome to Smile Center Family Dentistry, located at 47 Main St, Terryville, CT 06786, USA. While Smile Center Family Dentistry is situated in the United States, we understand that users in US accessing this Theme Park Directory may be seeking information for potential travel or have connections in the Terryville, Connecticut area. We aim to provide an objective overview based on the available customer reviews, which present contrasting experiences regarding the quality of care, patient consent, and office management.
The environment at Smile Center Family Dentistry is described by one reviewer as caring and welcoming, with friendly and professional office staff. However, another reviewer's experience suggests a potential disregard for patient wishes and a push for treatments not previously recommended, which might create a less comfortable environment for some.
Smile Center Family Dentistry offers general dental services. Dr. Orr is praised by one patient for her absolutely amazing work. However, another patient reported coming in for an exam and wanting two chipped teeth fixed without filing, a wish they claim was communicated but ignored, resulting in the teeth being filed anyway and allegedly made to look crooked and worse. This patient also mentioned Dr. Orr pushing for veneers during a cleaning and braces after the unwanted filing, neither of which had been recommended by other dentists they had seen. A potential issue with appointment management is also highlighted, with the office having a tendency to cancel and then reschedule appointments frequently, and reacting negatively if a patient forgets the rescheduled time.
Key features of Smile Center Family Dentistry, based on the reviews, include Dr. Orr's potential for amazing dental work according to one patient, and the friendly and professional office staff. However, significant concerns are raised about a potential lack of respect for patient consent regarding treatments, a tendency to push for possibly unnecessary and expensive procedures like veneers and braces, and unreliable appointment management with frequent cancellations and negative reactions to patient errors. These contrasting points highlight the importance of considering both the potential quality of dental work and the reported issues with patient communication and office practices.
There is no specific promotional information available for Smile Center Family Dentistry in the provided data. Potential patients in or connected to the Terryville, Connecticut area should carefully consider the mixed feedback, particularly the serious allegations regarding unauthorized procedures and appointment management, when deciding whether to contact them at (860) 584-8444 or +1 860-584-8444 for their dental needs.
Smile Center Family Dentistry Photos
Smile Center Family Dentistry Location
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47 Main St
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Smile Center Family Dentistry Reviews
Dr. Orr is the best! Her work is absolutely amazing and I highly recommend! The office staff are friendly and professional, prices are very reasonable and it is a caring and welcoming place. I can’t say enough about Smile Center and am grateful to smile again!
Nov 07, 2024 · Susan MasonDon’t come here. Dr. Orr comes across as caring and kind but does what she thinks is best despite the patients wishes. I had come in initially for an exam but had also communicated that I wanted two chips in my teeth to be fixed but I did not want them filed. I expressed this to my tech (who then communicated this to Dr. Orr) however they were filed anyways without my consent. Her words exactly “oh I have something that will fix this quickly and without pain” then took a file to my teeth. Not to mention she made them look crooked and much worse! Deeply hurt and disappointed. This dentist pushed veneers the first time I went for a cleaning, and after the filing she then tried to push braces (neither of which have ever been recommended by any dentist I have seen.) This office also has a tendency of canceling and then rescheduling appointments. They also get furious if you forget when it is after they reschedule 6x. STAY AWAY!
Jul 22, 2024 · Tori JandreauI don't understand where any of the poor reviews come from. Dr. Orr is one of the best, is passionate, and cares about her patients. I've seen her give services for free out of compassion and the goodness of her heart. I can't say enough about her and highly recommend her practice.
Jul 18, 2024 · Craig UnruhThe dentist is professional and fast.Shot given for the treatment were painless.His work floored me.He also to the time to explain every step of the procedure.
Sep 26, 2024 · Matt WalshDr. Orr will bill your insurance for a procedure that was never done! If you see gingivectomy on your claim/bill - ask yourself if you experienced a surgical procedure and if not, go to the Insurance board and report this. This is called Unethical Dental Billing practice. Pay for services rendered but do NOT pay for fraudulent charges that Dr. Orr's office knows your insurance will deny and it will be your responsibility. This is illegal and wrong.
Jun 06, 2024 · Jessica Anderson
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