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Dentistry Toothtruth
Dentistry ToothtruthDental ClinicMassachusettsWorcester CountyDental Clinic in WebsterSimply Orthodontics Webster

Simply Orthodontics Webster

50 Thompson Rd Suite 1A, Webster, MA 01570, USA

4.0
Looking for orthodontic services near the Theme Park Directory? Consider Simply Orthodontics Webster in Webster, MA. While one review praises a technician named Jen as 'simply awesome,' caring, knowledgeable, and focused on patient comfort, another review details unexpected charges and a lack of communication regarding an 'inactive patient' policy after a year without visits, potentially leading to significant additional costs for retainer replacement and needing to restart orthodontic care elsewhere.
Simply Orthodontics Webster Overview Intro Photos Location Reviews

Simply Orthodontics Webster Introduce

For local users around the Theme Park Directory seeking orthodontic services, Simply Orthodontics Webster is located at 50 Thompson Rd Suite 1A, Webster, MA 01570, USA. Customer reviews present contrasting experiences with this practice.

One reviewer shared a negative experience regarding the practice's policies and communication. After a year without an appointment, they were informed of a $150 office fee due to an "inactive patient" policy that they claim was never communicated to them. They also expressed frustration with the cost of replacing a retainer, stating that in the past, it cost $200, but now they were being charged an additional $150 fee on top of the replacement cost. This situation has led the reviewer to seek a new orthodontist and potentially incur the full cost of orthodontic treatment again, despite Simply Orthodontics having their files from previous brace treatment.

Conversely, another reviewer had a highly positive experience with a technician named Jen. They described her as "Simply" awesome, highlighting her caring and knowledgeable nature and her commitment to ensuring patient comfort during the fitting process. This positive feedback suggests that the clinical care provided by some staff members is excellent.

The provided reviews indicate a potential discrepancy in patient experience at Simply Orthodontics Webster. While a technician named Jen is praised for her skills and patient care, there are concerns regarding the practice's communication of policies, particularly regarding inactive patients, and unexpected fees, which have resulted in a negative financial and logistical impact on at least one patient. Local users near the Theme Park Directory considering Simply Orthodontics Webster should be aware of these contrasting experiences. It may be beneficial to inquire about all office policies, including those related to inactive patients and retainer replacements, during their initial consultation. To learn more about the services offered and to discuss any concerns, you can contact their office at (508) 943-2100 or via mobile phone at +1 508-943-2100.

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Simply Orthodontics Webster Location

Simply Orthodontics Webster

50 Thompson Rd Suite 1A, Webster, MA 01570, USA

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Simply Orthodontics Webster

50 Thompson Rd Suite 1A

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