4.0
My husband and I are FORMER patients of Dr. Montgomery we have been patients for 3 years. I am not one to complain or write negative reviews - but this is unacceptable. We received a bill for $21.00 and was hit with a late fee of $85.00 that is a 400% uplift in a late fee percentage....CRAZY..... We have never received a late fee before EVER....and after paying several thousand dollars after insurance this is how we were treated. I went to pay the bill and I was told by the office staff (Lisa) that she would have to check with the "accountant" to see if the late fee could be waived. Again, I have never seen a company that has a 400% late fee rate!! RIDICULOUS!!!!! We have never been treated by office staff that are so unkind, nasty, rude and inconsiderate without any regards to the people that pay their wages! All patients deserve to be treated with compassionate and empathy FIRST!!! We will NEVER recommend this place!!
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Overview
Hours
Q & A Dental Care Introduce
Q & A Dental Care is a family-friendly dental practice located at 1011 E Aurora Rd Suite 1, Macedonia, OH 44056. Known for its commitment to patient care and excellence, the clinic offers a wide range of dental services including general dentistry, cosmetic procedures, and orthodontic solutions. The dedicated team at Q & A Dental Care ensures that each patient receives personalized attention in a comfortable setting.
- General Dentistry: Including routine cleanings, fillings, and extractions
- Cosmetic Dentistry: Services such as teeth whitening and Invisalign treatment
- Advanced Technology: Utilizing state-of-the-art equipment for precise care
- Compassionate Care: A focus on patient comfort and satisfaction
The clinic is open during convenient hours, with Monday through Thursday offering extended morning and afternoon appointments. While they are closed on weekends, patients can schedule appointments during their regular business hours to suit most needs.
Customer feedback highlights the practice's dedication to patient care. One patient praised the friendly and professional demeanor of both the dental staff and the dentist himself, noting a welcoming environment that reduces anxiety often associated with dental visits. Another patient shared a positive experience during their first appointment, appreciating the compassionate approach of the hygienist and the dentist's expertise.
Q & A Dental Care Photos
Q & A Dental Care Location
Q & A Dental Care
1011 E Aurora Rd Suite 1, Macedonia, OH 44056, USA
Get directionsReviews
My husband and I are FORMER patients of Dr. Montgomery we have been patients for 3 years. I am not one to complain or write negative reviews - but this is unacceptable. We received a bill for $21.00 and was hit with a late fee of $85.00 that is a 400% uplift in a late fee percentage....CRAZY..... We have never received a late fee before EVER....and after paying several thousand dollars after insurance this is how we were treated. I went to pay the bill and I was told by the office staff (Lisa) that she would have to check with the "accountant" to see if the late fee could be waived. Again, I have never seen a company that has a 400% late fee rate!! RIDICULOUS!!!!! We have never been treated by office staff that are so unkind, nasty, rude and inconsiderate without any regards to the people that pay their wages! All patients deserve to be treated with compassionate and empathy FIRST!!! We will NEVER recommend this place!!
Dec 20, 2024 路 Tammy SeljanThis was my first appointment with Q and A dental and honestly it was good. I truly despise going to the dentist. There is nothing about the dentist that makes me feel comfortable or at ease. The dental hygienist who worked with me was compassionate and conversational in regards to my dental care. Hopefully the environment stays this way. I will be providing an update if there are any changes. So far so good. The dentist himself is nice as well. He appears to know his information and care not just about the appearance of teeth but the overall care.
Sep 23, 2024 路 Lauren HarvilleLisa was so nice and helpful setting up.my appointment and Natalie provided a fantastic cleaning! Dr. Montgomery has a beautiful office and a great staff! Definitely will recommend to my family and friends! Thank you!
Dec 09, 2024 路 Ernest Harris1st time here. Natalie is a awesome hygienist. Very detailed. Dr. Montgomery is very thorough. Great experience 馃槂!! Sent my boys here and they like. They have late times so it doesn't interfere with their school schedule.
Jan 02, 2025 路 Mimi ShinadaThe staff is simply phenomenal. Very knowledgeable, patient, gentle, and caring. They are very good at explaining processes and what to expect which puts me at ease. I鈥檓 extremely pleased and without a doubt I highly recommend them to my friends and family.
Jul 31, 2024 路 Kelly HurtOwn a dental office or found incorrect details?
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