Puyallup Park Dental

Over the last several years, my experience at Puyallup Park Dental has been consistently excellent. The hygienists and front office staff are professional, caring, compassionate, and joyful. This is a lot to say for a dentist's office, and it's what makes this place special. Now, let's get to the Dentists! If you are anxious about more invasive dental work, DO NOT GO THERE! In my 50-some years, I have never been treated so poorly by the two "Doctors" who performed my dental procedure and exam. If you want to talk with your Dentist, don't go there. If you are interested in a rushed exam (2 minutes long), an in-person lecture on your current state, or if you like to be talked over, not allowed to finish asking a question, or made to feel like you are an incompetent individual, GO THERE!!!!!! Please give them your money! When you ask them to allow you to finish talking, they continue to talk over you and then walk away. These so-called "Doctors" need to return to school and take bedside manners classes. You can tell that their bottom line is the money in their bank accounts. Good luck, folks! I'm out!

There must be better dentists around here. I have been a patient here for over 2 years. When I first began coming here the service and treatment was fine. I was encouraged enough that I even decided to do the Invisalign treatment. However things quickly went downhill. There are multiple dentists and assistants that work here and I don't remember their names, so I will refer to them only by the service they offered. The dentist that runs the Invisalign program constantly harped on compliance with the program. It made me feel like a lab rat. She clearly cares more about retaining her preferred provider status with the vendor than what her patients are going through. I got in trouble for not taking pictures of my teeth in their app. When working on my teeth as a dentist her chair-side care was entirely lacking. On one occasion it felt like she was trying to rip my cheek in two while injecting the numbing drug. Rarely did any of the dentists use enough of that at first to completely deaden the treatment area. Other treatment in the chair was borderline abusive. I have had my lip stuck with the numbing needle not once, but twice, in the same sitting. I have had to swallow debris and had the rinse jet shot down my throat on multiple occasions. More than once I have been in the chair for 5 hours or more, and eventually had to start giving them a timeline to get work done. They don't plan ahead and aren't very careful in the chair. No expectations were ever set about how long I would be in the chair on any visit. The Invisalign treatment was interrupted because scans couldn't be taken for the long-term retainers due to cavities and crowns that had to be repaired and replaced. These should have been identified before the Invisalign treatment had begun, and yes, they were bad enough there should have been some evidence of those problems back then. Lately there has been no communication about Invisalign trays or retainers being ready. No phone calls, no voice mails, no text messages, no emails, nothing. I am currently waiting, and have been waiting for over 2 months, for news of my permanent retainers being ready. Yes, I could call them. They probably have them sitting forgotten in a drawer somewhere, just like they have forgotten about me. But I'm waiting to see how long it takes them to figure out that I'm still waiting. And if my teeth shift back to their crooked state while they're trying to figure that out, then...well...I'll be seeking reimbursement of my part of the $5000 I spent for that service. Regardless of how that plays out they will not be touching my teeth again. Do yourself a favor and find somewhere that can do same-day crowns. That alone delayed the completion of my invisalign treatment by almost a month (and counting).

If I could give 100 stars I would. DR Sakamoto gave me hands down the best experience. I suffer with severe anxiety after going to multiple dentists that made me uneasy. He took his time, explained everything to me and went above and beyond to make me comfortable. He never got annoyed with my anxiety, or my questions. Very compassionate. Patty in the front office worked very well with my schedule and was always there to help accommodate. I am so happy, and confident with the smile Dr Sakamoto has provided me. Thank you so much for giving me confidence in my smile and changing my life. I recommend him to everyone!

I love this office and their staff! Patti at the front desk is amazing! She is friendly and always remembers me. It is so nice to call in or walk in and feel like family. She does her job so well. She knows the dental plans and how/what they cover. She calculates my portion and I never get a bill down the road. Lisa is my primary hygienist. She is fabulous the the reason for my review. She also always remembers you. But my favorite thing is how attentive and thorough she is her attention to detail, time commitment and thoroughness is what keeps me coming back. When I told them I didn't prefer one of the cleaning methods she happily manually scrapped teeth clean. She also educates and shares how and why you should take care of your teeth and gums. This team is about the patient. I never feel rushed or not properly taken care of.

Dr. Sakamoto and his team are welcoming and proficient. I am so pleased to have been under the care of Dr. Sakamoto for adult braces and additional work. Dr. Sakamoto has the finest chairside manner I have ever experienced. He met with me several times to discuss my options before we moved forward with traditional adult braces. I had been unhappy with my smile but nervous to have extensive work done. Dr. Sakamoto is gentle, kind and exceptional. Dr. Sakamoto has gone above and beyond to make sure my experience is excellent. The quality of my care is remarkable. I joke with Dr. Sakamoto and tell him that I feel like I am at the Spa! I am so happy with the outcome of my improved smile and look forward to seeing the final results. Thank you! Odie Bacon