Prosthodontic Associates of New Jersey

Prosthodontic Associates of New Jersey is a Dental Clinic located at 98 James St STE 303, Edison, NJ 08820, USA. As a prosthodontic practice, they specialize in the diagnosis, treatment planning, rehabilitation, and maintenance of the oral function, comfort, appearance, and health of patients with clinical conditions associated with missing or deficient teeth and/or oral and maxillofacial tissues by using biocompatible substitutes. This typically includes services such as dental implants, dentures, crowns, bridges, and other complex restorative procedures. While the expertise of the doctors is acknowledged in one of the available reviews, significant concerns have been raised regarding the billing practices and the transparency of their consultation process, which potential local users should carefully consider.

The environment of Prosthodontic Associates of New Jersey is not directly described in the provided reviews. Therefore, an objective assessment of the clinic's ambiance, cleanliness, or patient comfort cannot be made based on the available information. Potential patients may need to inquire directly about the clinic's facilities and the environment they can expect during their visits.

In terms of services, as a prosthodontic practice, the primary focus is likely on advanced restorative dental care. This would include the placement and restoration of dental implants, which is specifically mentioned in one of the reviews regarding a "free consultation for implants." Prosthodontists are also experts in designing and fitting dentures (both complete and partial), dental bridges to replace missing teeth, and crowns to restore damaged or weakened teeth. They often handle complex cases involving multiple missing teeth, jaw disorders, and aesthetic dental restorations. While the doctors' clinical skills are praised in one review ("the doctors are great"), the overall patient experience seems to be significantly impacted by other aspects of the practice.

However, the available customer reviews highlight significant negative features, particularly concerning the billing staff and the consultation process. One reviewer labeled the "billing staff as TRASH!!!!!!!!!!!!!" and recounted a series of severe billing issues, including being double-charged, a prolonged and difficult process to receive a refund via a mailed check instead of a direct card credit, incorrect insurance information leading to a balance, and the imposition of late fees. Despite being told they could pay the balance in a specific month, the account was allegedly sent to collections. This paints a picture of disorganized and frustrating billing practices that caused considerable financial distress and a negative overall experience for the patient.

The second review raises concerns about the "free consultation for implants" advertised on the website. The patient, whose teeth were in "really bad shape" and had limited dental insurance, sought this consultation expecting to receive treatment recommendations and an overall cost plan. However, they were informed that no recommendations could be made without X-rays, which cost $300.00 plus a 3% fee for using an HSA debit card, resulting in a total cost of $309.00 for the initial X-rays. Following the X-rays, the patient reports not receiving a comprehensive treatment plan with an overall price. This experience led the reviewer to feel that the "website is deceptive" regarding the free consultation, as it incurred a significant cost without providing the expected long-term plan and total expense. This suggests a potential lack of transparency in the initial consultation process and unexpected costs incurred before receiving a treatment plan.

Currently, there is no positive promotional information available for Prosthodontic Associates of New Jersey in the provided reviews. The focus of the feedback is overwhelmingly negative, centered on billing issues and concerns about the free consultation offer. Local users considering this Dental Clinic should be aware of these serious allegations and may want to inquire specifically about billing procedures, consultation fees, and the provision of comprehensive treatment plans with overall costs before committing to treatment.

In conclusion, while one reviewer acknowledges that "the doctors are great" at Prosthodontic Associates of New Jersey, the overwhelming sentiment from the available reviews is negative, primarily due to significant issues with the billing staff and concerns about the transparency and cost of the initial implant consultation. Potential local users should be aware of these serious allegations, including double-charging, difficulties in obtaining refunds, incorrect billing leading to late fees and collections, and a "free" consultation that reportedly incurred a substantial cost without providing a long-term treatment plan or overall price. Given these concerns, individuals seeking prosthodontic care in Edison, NJ, may want to exercise caution and consider these issues when making their decision. It is strongly recommended to ask detailed questions about all fees, billing procedures, and the consultation process upfront to avoid potential financial and service-related problems.

Prosthodontic Associates of New Jersey

98 James St STE 303, Edison, NJ 08820, USA