Philadelphia Dental Associates

Dr. Kang and my hygienist, Anne made me feel comfortable and at ease throughout my appointment. The office was clean and welcoming. The front office staff was accommodating and quickly added my new insurance information. I highly recommend this dental practice.

The cleaning it self was fine, but this place is a huge scam. I went in for a cleaning and paid for my copay and the insurance should have taken care of the rest as it was a basic check up and cleaning. On my next visit, 6 months later they tell me there is a balance. It had been so long since so not sure why it took so long to be brought up but since it was a small balance, I just paid it. I then asked them to let me know before if there are any payments that my copay and insurance don't cover before performing any procedures. They said they would look to make sure and that I was good to go. 10 months later, I receive a bill for services and at this point, I don't even have the same insurance any more. 10 MONTHS after I paid the copay, this was sent. Either this place is adding on fraudulent charges or the office staff is so incompetent to check the insurance that it took 10 months to bring these charges up.

Similar to other recent reviewers, I’ve gone to this office for years and never had an issue until I received a bill from two years ago for a procedure that wasn’t covered because they failed to submit the proper documentation to the insurance. Mind you, it was not even a paper bill, it was a text with a link to pay (which I assumed was spam). My insurance informed me they had reached out to them multiple times to send the correct X-ray and were never responded to so the claim was closed on their end due to the dental office non-response. The office then threatened to put me in collections. This is extremely frustrating and I’m now having to spend a huge amount of my time trying to correct their mistake and get this resolved.

Scam business. Maxxed out my coverage for insurance and was still in the middle of my treatment plan. I was given printed out documentation containing all of my billing info and what I owed, upon leaving from my final appointment, I paid in full and resolved my balance. Months later I am sent a mysterious $200 bill and upon trying to reach out to the practice I am continuously put on hold. Avoid with caution

First time patient here and I can’t even describe how glad I am I found them! Shawny at the front was super sweet on the phone making sure I got in quickly, Julie was super knowledgeable about insurances, Mary was great and let me know all of my options for treatment going forward, Nikkia was very welcoming and made me feel less nervous about going to the dentist. The doctor there was extremely nice and informative and answered all my questions. I can definitely see myself staying here for years!! Thank you guys so much!! ???