Olympic Orthodontic Lab Inc

This information pertains to Olympic Orthodontic Lab Inc, located at 19834 141st Pl NE, Woodinville, WA 98072, USA, and reachable by phone at (425) 806-9194 or +1 425-806-9194. It is important to note that Olympic Orthodontic Lab Inc. operates as a dental laboratory, providing orthodontic appliances and related services to dental practices. This is distinct from a dental clinic that directly treats patients.

Based on publicly available reviews from dental professionals who have utilized the services of Olympic Orthodontic Lab Inc., there are significant concerns regarding their operations, communication, and customer service.

Several reviewers have reported issues with poor communication. One instance cited a failure to inform a dental office about a delayed case, resulting in a patient arriving for an appointment without the necessary appliance. The owner reportedly acknowledged the delay but had not contacted the dental practice.

Another significant concern raised involves the handling of appliance issues and associated fees. A dental practice reported a cracked nightguard made by the lab and requested a replacement within a specific timeframe due to the patient's impending relocation. While initially agreeing, the lab allegedly imposed a rush fee the day after receiving the necessary materials, contradicting a previous conversation where this fee was not mentioned. This was perceived as a lack of transparency and poor customer service.

Furthermore, when a dental practice decided to cease working with Olympic Orthodontic Lab Inc., they reported that returned unfinished cases were handled with a lack of organization and integrity. Impressions, models, and bite registrations for two separate cases were allegedly mixed together in one box without any identification of which items belonged to which patient, and no prescription slips were included.

Multiple reviews indicate dissatisfaction with the fit of fabricated orthodontic appliances. One dental practice stated that when requesting corrections for ill-fitting appliances, Olympic Orthodontic Lab Inc. was uncooperative, rude, and unprofessional towards their staff and dentist.

In conclusion, the available feedback suggests that dental professionals in the local area should exercise caution and carefully consider these reported issues regarding communication, responsibility, customer service, and the quality of work before engaging the services of Olympic Orthodontic Lab Inc.

Olympic Orthodontic Lab Inc

19834 141st Pl NE, Woodinville, WA 98072, USA