Newport Centre Dental

I would give this dentist 0 stars if possible. I have gone twice and have had to wait over an hour past the time of my appointment for the dentist to come in, only for her to do a 10 minute cleaning that feels less than adequate. The first time it happened, I figured I just came on a bad day. But it has happened both times I’ve come in. The staff do not communicate with you about the estimated time and do not apologize or even acknowledge the excessive wait.

If I could give them zero stars I would in a heartbeat. My husband had a 2:30 pm appt today. We arrived at 2:10pm to fill out paperwork since it's his 1st time. We waited and got called in for xrays. Around 3:30pm he got called in to be seen by the dentist. 4pm comes, he hasn't been seen yet. So we waited.... and waited....4:30pm, still no dentist!! I called the receptionist to find out what is going on??? She had bo clue on how to answer my question. Clearly, She's a ditz!! Puts me on hold and when she gets back to me she tells me that the dentist is backed up. She also tells me that she will be him in 20 mins. 5pm, still nothing!!!!! My husband walked out! He said it was his 1st time and last time!!! Not the best 1st impression! NEVER AGAIN!!!!!!!! Reading the tons of negative reviews from other patients and some similar to our situation today and the low star rating barely a 2 star rating,they should close down or fire the office manager and the rest of the staff. They clearly don't know how to run an office. It's sad because I've been a patient here for yrs since their former location on the opposite side of the mall. My cousin used to work and manage this place yrs ago and it wasn't unorganized as it is now. My oldest son is also a patient here and after today's ordeal I will no longer be taking him here. No patient should have to wait 3 to 4 hours for a regular cleanup or checkup! What upsets me more is that we had to wait 2 months to get this appointment!! They clearly don't know what they're doing.....What a waste of time!!!! If you thinking of coming here, cancel any plans and call out work! You will be waiting in the room all day!!!

I had experiences here that have made me feel terrible about my oral health. The biggest, after seeking a second opinion, they misdiagnosed me with advanced periodontal disease. They recommended an expensive and invasive surgery, which after a second opinion, was determined I didn’t have this condition at all and these procedures were not needed. They wanted to charge me almost $5,000 for an invasive and unwarranted surgery. All of that aside, all practitioners there shamed me for the state of my oral health and never fully explained my options. This place is honestly one of the worst care experiences I’ve ever had. AVOID AT ALL COSTS (cause they’ll guilt you to pay 5k for something you don’t need)

Went there today at time of my appointment which was 10 am. I got there and door was open but nobody was in there so I waited outside of office with my mom. Then all of a sudden my mom and me noticed the receptionist and doctor walking in office and not even realizing the door was wide open to point where we could've went in and stole dental supplies. I finally go in and fill out basic forms with my information. 20 minutes later I get called into room to get x-rays the nurse who did them was very sweet and professional and only 1 there who was. I go into room to wait for dentist to come in and after almost 40 minutes I was told they don't except my insurance but yet they called me yesterday to confirm my appointment and didn't say nothing to me. I took a day off from school cause of my appointment today and now cause I couldn't get cleaning done which is what I was there for I now lose my government benefits cause of them cause I missed class today. I went for cleaning and was then told I had to get 3 extractions which where not bothering me. This place is very unprofessional and receptionist literally has attitude when asked by patients for something she slammed my note for school and my referrals and copy of my dental x-rays on counter. Very unprofessional and disrespectful people in this field I've ever seen only person who was kind and helpful was short nurse with glasses and brown or brunette hair other than that this dentist office is full of receptionist and a doctor with poor attitude and no professionalism. Don't go here you will regret it. I know have to travel to New York to get my teeth done. I rate this Dental care facility a 0 out of 10 very poor.

I am late for writing this review, but it is never too late to give good advice. Staff is good, but Dr. Ost is the worst dentist I have seen so far. I was a training doctor in NJ and was assigned to this office unfortunately through my insurance. The first day I went, I had a feeling that she is inexperienced and had bad skills, but as medical doctor I trusted her as she is a "dentist" and she would know teeth "better". She turned out to be extremely inattentive, inexperienced with dental crowns. She actually put the crown on my normal childhood chipped tooth and shaved it too much and damaged the nerves (now I need to have a root canal). She damaged the teeth beside the crown as well. I have been in extreme pain since the day she touched my teeth (it has been one year), I never had dental issues until I went to her for just a checkup." I had missed lots of days of work, had multiple trips to her office, and she kept messing up my teeth. PLEASE DO NOT GO to her if you want to have healthy teeth, especially for dental crowns. Thank you for reading.