4.0
I have 2 kids who are patients. They were scheduled the same day but 50mins apart. My daughter comes 10mins early to sit about 30mims before she's called back. I leave bc my son was in the car. My son and I come 10 mins early to his appt. We sit and notice he never get called back. I asked what time they close and they said 5pm. (It's 4:53). I'm confused on how FOUR employees are sitting at the front desk and see a child sitting in front of them and don't ask any questions? As soon as he walked in, we should've been told he was called 18mins earlier than his appointment. The lack of professionalism and use of common sense at this office is disgusting. I called prior to update my phone number which they didn't do. However they have my email and didn't use that either. His appointment was missed and they were smiling. No apologies, no offer to reschedule, no resolution. So yes I definitely wouldn't recommend this orthodontist office to anyone!!!
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Nelson Orthodontics Introduce
Nelson Orthodontics is a trusted name in the field of orthodontic care, located in the heart of Raleigh, North Carolina. Specializing in providing personalized orthodontic solutions, this establishment offers a wide range of services to help individuals achieve straighter, healthier smiles. With a focus on advanced techniques and patient-centered care, Nelson Orthodontics is dedicated to making dental visits as comfortable and effective as possible for patients of all ages.
The clinic provides a variety of orthodontic treatments, including traditional metal braces, Invisalign aligners, and other specialized services tailored to meet individual needs. The experienced team at Nelson Orthodontics works closely with each patient to develop a customized treatment plan that ensures optimal results. Their state-of-the-art facility is equipped with the latest technology, allowing them to deliver high-quality care in an efficient manner.
One of the hallmarks of Nelson Orthodontics is their commitment to creating a welcoming and comfortable environment for patients. The office is designed with patient comfort in mind, featuring modern decor and a friendly atmosphere that puts even nervous patients at ease. The staff at Nelson Orthodontics is known for their professionalism and dedication to providing exceptional care, ensuring that each visit is as stress-free as possible.
The clinic operates during convenient hours, Monday through Friday, with extended hours on certain days to accommodate busy schedules. While they are closed on weekends, patients can still reach the practice during business hours for appointments or inquiries.
- Location: 10940 Raven Ridge Rd STE 204, Raleigh, NC 27614
- Phone: 1 919-845-2900 (for emergencies or inquiries)
- Open Hours: Monday-Friday (with specific hours on Friday)
- Special Services: Orthodontic treatments, Invisalign, traditional braces
- Environment: Welcoming and patient-focused
Nelson Orthodontics has received mixed feedback from patients. While some appreciate the expertise of the orthodontist and the range of services offered, others have expressed concerns about the length of treatment and additional costs associated with retainers. It's important for potential patients to research and consider multiple options before making a decision.
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Nelson Orthodontics
10940 Raven Ridge Rd STE 204, Raleigh, NC 27614, USA
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I have 2 kids who are patients. They were scheduled the same day but 50mins apart. My daughter comes 10mins early to sit about 30mims before she's called back. I leave bc my son was in the car. My son and I come 10 mins early to his appt. We sit and notice he never get called back. I asked what time they close and they said 5pm. (It's 4:53). I'm confused on how FOUR employees are sitting at the front desk and see a child sitting in front of them and don't ask any questions? As soon as he walked in, we should've been told he was called 18mins earlier than his appointment. The lack of professionalism and use of common sense at this office is disgusting. I called prior to update my phone number which they didn't do. However they have my email and didn't use that either. His appointment was missed and they were smiling. No apologies, no offer to reschedule, no resolution. So yes I definitely wouldn't recommend this orthodontist office to anyone!!!
Nov 05, 2024 · Vett JohnsonOwn a dental office or found incorrect details?
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