My Dental – Somerville

I had similar experiences to all the other 1-star reviewers. I always showed up 15-minutes early to appointments, yet on every occasion, I had to wait 45-minutes after my appointment start time to be seen. The last time I went, I actually had to leave and not get a cleaning because I was waiting for over an hour and didn't have more time to wait. I get the sense they overbook and hope people won't notice. Because of this, my appointments always felt rushed and were no longer than 15-20 minutes, and I never felt like I got a thorough cleaning or that the doctor looked closely at the photos taken of my teeth. The dentist I had worked really quickly and wasn't careful around sensitive areas like my gums and when I signaled that I was experiencing discomfort, he blamed it on the dental assistant who was just holding the suction device. I recently switched to another dentist and discovered that I actually have multiple cavities that need to be filled and am relieved to be at a practice that seems to be very meticulous. ** MyDental commented questioning if I was a patient. I was. I don't have the wrong place. My review is fair and I could have said more. I hope you all will strive to do better.

Today Dental Service wasn’t good!!! My sister and myself spending a good amount of money for my mother’s dental service and my mother was not Happy. You Doctors and other employee needs to act more professional my mother didn’t need to hear personal story while working on my Mother’s Teeth or the Doctor left Her waiting on the chair not getting nothing done. There wasn’t no need to have 3 people surrounded around my mother talking about personal stories while working on Her. ACT more Professional for the Patients

Had an awesome experience! I was a little nervous coming in, but everyone was very pacient with me and my numerous questions which made me feel much more at ease. I had a cleaning and a tooth filling done and both procedures went smoothly and quicky. Could not be happier with my experience here. Highly recommended!

I highly recommend this place. They are so sweet and they Do their best to squeeze you in and put you on schedule when you need it. The staff Are all sweet, including the dentist they are really looking out for your best interest. I’m so glad I found this place.

Don’t go here. Here’s my experience: Visit 1 (6 month cleaning) - the dentist, without it being mentioned, scanned my mouth and tried to sell my Invisalign. Took 20 minutes THEN they started the cleaning Visit 2 (6 month cleaning) - a new dentist asked me if I smoked, to which I responded no because I don’t. He then asked if I smoked anything raises cigarettes and stopped cleaning my teeth with a sly look on his face. It was awkward and uncomfortable and I said no again. He asked again! Just said okay yes so he’s finish cleaning my teeth Visit 3 (6 month cleaning) - another new dentist tells me I have 6 cavities. I’m 33 and have never had one before. Suspicious Visit 4 (right side cavity fillings) - I sat in the chair for 45 minutes past my appointment, no one said anything to me. I asked to reschedule and the hygienist told me sorry and I could talk to the receptionist. The dentist came running out, frantically apologizing and asking me to stay saying they’d do it quickly and it doesn’t take long. Visit 5 (left side fillings) - walked into the office while the receptionist was on the phone so I sat down. They hung up and didn’t acknowledge me for 10 minutes. Decided to walk out based on the weird vibe over all the visits NOW HERE IS THE KICKER. I went to my childhood dentist for a second opinion (who I’d prefer to go to always but it’s a bit of a drive) who told me I have ZERO cavities on the left side of my mouth and the three fillings on the right side were not done well enough to cover the sensitive area and would need to be replaced. He said places like this have a tendency to money grab on people since a lot of us don’t know much about dentistry and it’s new dentists who are trying to prove themselves to the corporate overlords by creating revenue. Anyways, just don’t go here. It’s a business focused on making money, not providing accurate and considerate care to their patients

I had my filling come out (done at a different provider) and they quickly took me in and placed a filling. All within an hour! Everyone from the front desk to the Dr. Shah were all kind, helpful, and took care of me!

Very friendly and professional staff all around, very neat and clean office. Dr. Shah is one of the best dentists I have ever had!

They ended up starting out ok, but when it came time to drill out cavities and fill with composite resin, they couldn't finish the procedure due to their inability to numb adequately. The parts of my teeth they did drill out were left open without composite resin. They totally let me leave with out professionally finish the little work they did do. The dentist that dealt with me wasn't very good. Seemed like they are used to simple procedures and quantity vs quality. I will not go back and I wouldn't recomend this practice to anyone.