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Dentistry Toothtruth
Dentistry ToothtruthDental ClinicConnecticutLitchfield CountyNew MilfordDental Clinic in Danbury RoadMarshall Kurtz, D.M.D.

Marshall Kurtz, D.M.D.

487 Danbury Rd, New Milford, CT 06776, USA

4.0
Although Dr Kurtz extracted teeth from both my children with no issues, I had a more complicated situation and my experience with his practice was very negative. I am sharing in case others have had similar experience and to help future patients avoid my situation. I had two teeth extracted in Sept 2020 with the plan to get implants. Over the years I dealt with them, I found the office to be very disorganized. It was difficult to get timely appointments (I realize it was during pandemic, but during treatment over 2 years, that did not change). At every appointment (except the surgery itself) I had wait times of over an hour, at minimum. Even for what was supposed to be a “quick follow up”. The office was inconsistent and unclear in their pre operative instructions with respect to prophylactic antibiotics . Thankfully, they did give a post-op pamphlet which I read and followed to a T. Before one surgery they asked me to sign a consent and waiver of liability for surgery…but they had listed the WRONG surgery (it was not what I was scheduled for and was confused with another patient) on the form. Overall, my outcome was not successful. Of course - there are always small odds of failure. However, my personal feeling was that the disorganization of the office contributed to the lack of success. Of course, to be fair, there is no way to prove this for sure. But, for example, for a second surgery after the first implants failed (and Dr. Kurtz did tell me he would not charge me for a second surgery), we agreed on a plan of action to place an implant. However, when I awoke from surgery, Dr. Dr. Kurtz told me he had decided that I would not be happy with outcome so he decided to perform another procedure, to rebuild my ridge, and not place an implant. I feel that if he had taken time to look at my mouth, and taken and additional X-rays (which he had not done), he would have better planned for the extensive surgery he ended up giving me. Whatever the reason, I got a very bad infection and lost all feeling in my upper left side of lip. Yet Dr Kurtz was slow to believe I had an infection and was hesitant to prescribe the right antibiotics. He finally did prescribe a cocktail of antibiotics after a few weeks of me being miserable. The infection started to clear up within 24 hours. When I told him I was upset that I lost all feeling in my upper left lip, and asked if it would ever return he replied, “Probably not. This is what we call making a big deal out of nothing”. I will never forget that moment! I felt that he was dismissive of my concerns so I started to bring my husband to my appointments so Dr. Kurtz would take me seriously. (I am a professional who works consulting with top management of companies, so not exactly a shrinking violet). Dr. Kurtz told him “It is better when you come with her, she is less hysterical”. Dr. Kurtz did have to operate again to remove the infected matter. When I asked what the plan going forward would be, he told me he would try the same surgery again (and again for no charge so I did appreciate that). I asked if there is anything we should change for a better outcome and he said no he would do it the same way. I left and never made another appointment. That was mid 2022. His office never called or followed up. I still have a very large deficiency and two missing teeth in my mouth (I have worked with my dentist to create and wear a temporary prosthetic for aesthetic purposes ever since). It is now 2024. - Samantha Addonizio Butts
Marshall Kurtz, D.M.D. Overview Intro Photos Location Reviews

Marshall Kurtz, D.M.D. Introduce

Welcome to the Marshall Kurtz, D.M.D. listing in the Theme Park Directory! While our directory primarily focuses on attractions and related services, we understand the importance of local healthcare options for our users, including dental care. This page provides an objective overview of the services offered by Marshall Kurtz, D.M.D., based on publicly available information.

Marshall Kurtz, D.M.D. is a dental practice located at 487 Danbury Rd, New Milford, CT 06776, USA. They can be contacted via phone at (860) 355-4146 or mobile phone at +1 860-355-4146.

Services:

Based on customer reviews, the practice offers tooth extraction procedures and has experience with more complex dental situations, including implant placement. It's important to note that the specific range of services offered may vary, and it is recommended to contact the office directly for detailed information on their current offerings.

Environment and Features:

One customer review highlights a positive experience with Dr. Kurtz making a child feel comfortable during a procedure, using humor and distraction techniques. This suggests a potentially patient-focused approach, particularly with younger individuals. However, another review describes the office environment as disorganized, with long wait times for appointments and inconsistencies in pre-operative instructions.

Customer Reviews:

Please consider the following feedback from real customers to gain a balanced perspective:

One customer reported a negative experience involving tooth extractions, implant procedures, and subsequent complications. Their feedback mentions issues with office disorganization, long wait times, unclear instructions, and concerns about the planning and execution of surgical procedures. This customer also expressed dissatisfaction with the post-operative care and communication.

In contrast, another customer shared a very positive experience, specifically regarding a tooth extraction for their daughter. They praised Dr. Kurtz for his ability to make their child feel comfortable and highlighted the efficiency of the procedure and the detailed aftercare instructions provided by the nurses.

Promotional Information:

Based on one of the reviews, Dr. Kurtz reportedly offered a second surgery at no charge after the initial implant failed. This suggests a willingness to address complications; however, the overall outcome for that particular patient remained unsatisfactory.

Disclaimer:

The information provided here is based on the limited reviews available on the internet and is intended for informational purposes only. As the Theme Park Directory, we do not endorse or guarantee the services offered by Marshall Kurtz, D.M.D. We encourage users to conduct their own thorough research and consult directly with the dental practice to determine if their services meet individual needs and expectations.

Marshall Kurtz, D.M.D. Photos

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Marshall Kurtz, D.M.D. Location

Marshall Kurtz, D.M.D.

487 Danbury Rd, New Milford, CT 06776, USA

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Marshall Kurtz, D.M.D.

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