Longwood Dental Group

Longwood Dental (LD) is a factory like dental office. They are great for bi-annual cleanings. Unless they cancel your appointment and neglect to reschedule one. My advice is if you have an emergency…. DO NOT go there. My experience as a patient of three years and of reasonable satisfaction is that if you don’t have an appointment go somewhere else. I recently had terrible tooth pain. LD took me in on a Thursday. Gave me antibiotics. Told me to come back on Monday if not feeling better. I called on Sunday, left a message that I needed to come in on Monday. I called Monday morning in an attempt to get a jump on the day. I was told “I doubt we can get you in today and that someone will call you back.” The return call was Tuesday at 3:50 pm. (Over 32 hours later.) Needless to say….. I called another endodontist on Monday morning and by Monday afternoon he performed a root canal. Simply stated…… do not go to Longwood Dental in an emergency. They do not have your well being as a priority. Also, they love, love to take x-rays!!!

Unfortunately I had a very bad experience at Longwood Dental.Was referred there for a crown and it’s been over a year now since the procedure and I still experience pain when chewing. Longwood offered no compensation other than willing to make several bite adjustments however they did not solve the issue. The crown itself was done during one visit other than the traditional 2 visit procedure which may have been the problem. The only other option LWD suggested was to have a root canal at additional cost. I got two other opinions and both Endodontist’s said I did not need to have a root canal. I had refused to pay the balance due until they fixed my crown and at one point they refused to see me until I paid the balance but later agreed to see me due to the circumstances. I eventually paid the balance after they threatened to take it to a collection agency. It was quite an embarrassing experience. Needless to say, I will not be returning to LWD.