Jefferson Dental Associates

Jefferson Dental Associates is located at 834 Chestnut St # 415, Philadelphia, PA 19107. They can be reached at (215) 955-6666 or +1 215-955-6666. This practice provides general dental services to the Philadelphia community.

Based on customer reviews, Jefferson Dental Associates has received mixed feedback. While some patients have had positive experiences with the compassionate staff and thorough evaluations, others have expressed concerns about customer service and specific dental procedures.

One patient who sought a second opinion reported a positive experience with Dr. Nicolo, describing him as caring, thorough, and informative. The office staff, particularly Kathy, the assistant, was praised for their compassion and understanding in dealing with patient anxiety. This patient felt that the initial assessment they received from another provider was exaggerated.

However, another patient reported a negative experience with the front desk customer care and issues with an implant. This patient, who had undergone significant dental work, including an implant, expressed dissatisfaction with relentless billing for an unexplained charge and being advised to use a waterpik to address a gap between the gum and the implant. The patient also described the dentist as smug, uncaring, and money-hungry.

Key points from the reviews:

• Mixed reviews regarding patient experiences.
• Positive experiences reported with Dr. Nicolo's evaluations and second opinions.
• Compassionate and understanding staff, particularly Kathy.
• Concerns about front desk customer care.
• Issues reported with implant procedures and follow-up care.
• Concerns about billing and perceived money-hungry behavior.

Potential patients should be aware of these mixed reviews. While the practice is praised for its compassionate staff and thorough evaluations, there are also concerns about customer service and specific dental procedures. It is recommended to discuss any concerns or questions regarding procedures, billing, and follow-up care with the practice before committing to treatment.