Henry J. Austin Health Center at Ewing Street

I feel so bad for the community that needs to go to this clinic. El peor enemigo de un hispano es otro hispano. By the way thank you for accusing me of steeling a phone. I told you several times it was my personal phone and you dare to said No is Not. ….. Thanks to the security man that saw my daughter’s picture in the phone and advocate for me.

My personal experience with the Call Center is bad. I have to call lots of time, multiple ringing to get a rude lady on the phone that do not listen to my request day to see my Doctor. She make me feel that's it's not my appointment. It's her time, date and appointment. OMG please educate your employees to learn how to listen and answer the phone. Disappointment.

I love the staff at 112EwingHJA. The staff is so accommodating and Dr. Clemente is a very caring Doctor about his patients and this is why he's my Primary doctor for good.

I never saw my doctor, Rachel B. Evans, while she was my primary. Because of the pandemic, which broke out right after I moved to the area, the office decided not to see any "new patients". I was already a patient of hers through my provider, but since I had not set up an appointment yet I didn't count. I called multiple times because I urgently needed a referral, but was never able to speak with my actual doctor, only a receptionist who hung up on me repeatedly and wouldn't forward any of my messages to her. I had to pay entirely out of pocket to be seen by a dermatologist for a severe skin condition, because it was impossible to get a referral from her even over the phone. I pay for health insurance, but because of Henry. J Austin I couldn't use it here. I can't earnestly review this place because I've never been, but considering it's not without a lack of trying, I can't recommend it to anyone. I'm out a lot of money because of a doctor who doesn't even know who I am or that I was ever her patient. Consider a better business model, thanks.

I have visited two locations of this hospital and their customers severe very poor, especially their front-end employees. They have good doctors and nurses but the front end employees don't know how to work with patients. They think everyone who goes to this hospital doesn't have insurance so they can treat you any kind of way. I worked for capital health medical center with better insurance and good doctors but Dr. Arora been my PCP.