Heiden Dental Office

187 Warley St, Florence, SC 29501, USA

3.0

I’ve been going to this dentist for years and haven’t had any issues until today. I’m not sure who the receptionist calling to reschedule appointments is, but the woman who just called me trying to get me to reschedule just now was very rude. I’ve already had to reschedule an appointment because they stopped making courtesy calls without letting anyone know. My rescheduled appointment was today at 4pm. She called me wanting me to come in early at 3:30. I get off work at 3, and explained to them that I can come but may be a few minutes after 3:30. Apparently that wasn’t what they wanted to hear and they wanted to reschedule me for another day entirely. It’s not my fault they double booked their hygienists and I shouldn’t be expected to be penalized for their issue. That woman acted like she didn’t care at all either way and didn’t care that the office was losing a long term client. Needless to say, I will be finding a new dentist.

Tracie Marie

Overview

Hours

Monday 2:00 PM - 5:00 PM

Tuesday 2:00 PM - 5:00 PM

Wednesday 2:00 PM - 5:00 PM

Thursday 8:30 AM - 8:00 AM

Friday Closed

Saturday Closed

Sunday Closed

Heiden Dental Office Introduce

Heiden Dental Office is a trusted dental practice located at 187 Warley St, Florence, SC 29501. Known for its dedication to quality dental care and community service, Heiden Dental Office has been serving the residents of Florence and surrounding areas for years. The office offers a wide range of dental services, including general dentistry, orthodontics, cosmetic procedures, and emergency care, making it a one-stop destination for all your oral health needs.

The practice prides itself on its patient-centered approach to healthcare. Heiden Dental Office emphasizes building long-term relationships with patients by providing personalized attention and state-of-the-art treatments. The office's friendly and professional staff ensures that each visit is comfortable and stress-free, making it an ideal choice for families and individuals seeking reliable dental care.

Heiden Dental Office operates on a flexible schedule, with specific hours tailored to meet the needs of its clients. While they are closed on weekends, their weekday hours make it convenient for those with busy schedules to fit in appointments during work or school hours. This accessibility is one of the many reasons why Heiden Dental Office has earned a reputation as a trusted healthcare provider in the community.

In terms of services, Heiden Dental Office offers a comprehensive array of dental treatments designed to cater to all patients' needs. From routine cleanings and exams to more complex procedures like orthodontic treatments and cosmetic dentistry, their team of experts ensures that every patient receives the care they need. The office also prioritizes staying up-to-date with the latest advancements in dental technology and techniques, ensuring that patients benefit from cutting-edge solutions.

One of the standout features of Heiden Dental Office is its commitment to community involvement. Beyond providing exceptional dental care, the practice actively participates in local events and initiatives aimed at promoting oral health education and awareness. By engaging with the community, Heiden Dental Office has established itself as a trusted partner in maintaining the overall well-being of Florence's residents.

Customer feedback highlights the positive experiences many patients have had at Heiden Dental Office. Many appreciate the office's friendly staff and the personalized care they receive during their visits. Patients particularly praise the practice for its attention to detail and the comfortable environment it creates, making even those with a fear of dentists feel at ease.

Heiden Dental Office is more than just a dental practice—it's a community resource dedicated to improving the oral health and overall well-being of its patients. With its commitment to excellence and patient care, Heiden Dental Office remains a top choice for those seeking reliable and compassionate dental services in Florence, SC.

Heiden Dental Office Location

Heiden Dental Office

187 Warley St, Florence, SC 29501, USA

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Reviews

Oct 08, 2024 · Tracie Marie

Refused to see my daughter because she had tartar build up on her teeth. She just visited his office three prior so he didn't do his job on the initial visit. I could hear the nurses in that background talking about my daughter I guess trying make excuses for their unprofessional behavior.

Dec 06, 2023 · Netanyia Samuel

If I could give this place negative stars, I would. The dentist is some 80 year old guy, who probably mad caps for dinosaurs, which would be okay except for the staff is extremely rude and judgemental, including the dentist. I'm a single mother with three children. I went a while without health insurance, so when I was able, I made appointments for my children to be seen. The doctor and staff made me feel like an unfit parent when I brought my children in. He literally said, "I haven't seen your mouth, but judging by your kids you probably need extensive work". My mouth is perfectly fine, by the way. All I'm saying is that you never know someone's situation, and if you're going to be judgemental, you probably shouldn't be in the public service industry. We felt so uncomfortable that we never went back. My children now see Bright Start Dental, whom I highly recommend. The staff there are SO friendly and wonderful! Do NOT go to Heiden. I will never go there again.

Jan 27, 2023 · Wendi Heath

I had a terrible experience at a near by dental clinic and ended up here some how. I will never go anywhere else if I can help it! The staff was wonderful kind and caring. Took the time to talk with me and give my best option at the best price. Love it here

Sep 20, 2017 · April Lattymer

They put my partial crown on and let me make payments until my appointment to put the crown on. They were so nice and took their time to make sure my crown matched my other front tooth. They are great!

Jun 21, 2020 · Ashleigh Polston

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