Exploring HealthPoint Federal Way: A Local Healthcare Clinic

HealthPoint Federal Way Introduce

HealthPoint Federal Way is a healthcare clinic located at 33431 13th Pl S, Federal Way, WA 98003, USA. They can be contacted at (253) 874-7634 or +1 253-874-7634. As a healthcare provider, HealthPoint Federal Way offers various services to the local community.

Based on available online reviews, experiences at HealthPoint Federal Way appear to vary. One customer reported a negative interaction with a front desk staff member and their supervisor regarding a late arrival for an appointment. This review highlighted concerns about the lack of clear policy communication regarding punctuality and waiting procedures, as well as perceived rudeness and lack of empathy from the staff involved.

Another review detailed an experience with STD testing results. The customer expressed concern about the initial communication regarding hepatitis B immunity, stating that the terminology used was misleading and seemed to push for vaccination without clearly explaining the situation. This individual felt they had to repeatedly ask for clarification to understand their results and the necessity of the vaccine.

The provided information does not offer details about the clinic's environment, a comprehensive list of all services provided, specific features, or any promotional information. However, based on the available reviews, it is important for potential patients to be aware of the reported issues concerning customer service and clarity in communication, particularly regarding test results and treatment recommendations.

Individuals considering HealthPoint Federal Way for their healthcare needs may want to inquire specifically about policies related to appointment punctuality and ensure clear and comprehensive communication regarding any tests or recommended treatments. As a healthcare clinic, HealthPoint Federal Way likely offers a range of medical services beyond what is mentioned in these specific reviews. For detailed information about their services, environment, and any current initiatives, direct contact with the clinic is recommended.