Greenberg Dental & Orthodontics

If I could give less than 1 star, I would. That's the nicest thing I can say about this location. I read other reviews on this place, and they were way too kind. And those were the worst reviews. Totally unprofessional. It needs to be closed down and hire all new people who care about their community, their profession and the service that they provide. Because there is not person at the Kirkman Rd. location that hold these qualities.

I am deeply disappointed with the service I received at this location. My name was crossed off the list without any confirmation of my identity, simply because it was similar to another patient’s. As a result, I had to wait an additional hour after the other patient was seen, which was incredibly frustrating, especially since I had scheduled my appointment for this specific day. To make matters worse, instead of the front desk addressing the mistake, they sent a random person to try to calm me down, which felt extremely racially motivated. This was an unprofessional and inappropriate way to handle the situation. On top of that, I was overcharged for the service, which seemed like a petty response to their own error. This experience was unacceptable, and I urge the management to seriously reconsider how they treat their patients and handle billing.

Made an appointment as a new patient. Was told I would get a phone call in regards to how much I would have to pay up front on day of my visit so I could be prepared to pay or reschedule if I needed to. NEVERRRRRRRRRRRRRRRR received a phone call. I called several time NO REPLY back even after leaving a detailed voicemal for a return call to confirm appointment and pricing of visit. Never again with this place. Do not recommend from the experience I received.

I always have a great experience when brining my kids here. The pediatric staff is amazing. The check in process is easy and the hygienist Guillermo is very understanding and patient. Dr. Van is great with kids. Thank you for all that you do.

So maybe I'm just out of touch; I haven't been to a real dentist in 10+ years so I was apprehensive. However, this place was very strange. The front desk couldn't pronounce my name so they kept butchering it to call me up. When I asked "Do you mean (my name)?" She gave me a look and said no. But I asked her to spell it and sure enough, that's me! So I tried pronouncing it for her since when she said no obv it was a yes...and she never apologized for getting it so wrong or needing to be corrected. If anything she seemed like my name was an inconvenience to her. But that aside, I could get passed that. Once I was taken back with a group of 4 other people none of the staff introduced themselves at any point, I couldn't tell you the name of the xray tech, the hygienist, the dentist, assistant or anyone! Not a single "hi nice to have you my name is..." or anything of the sort. I was told to go from room to room for a routine cleaning and some x-rays. All of us patients were up and down in the same chairs with no real sanitation or antiseptic involvement....all together it was just a very weird experience as if I was in an office of students or people with the most basic knowledge of medical dentistry. Tl;Dr if you want a discount dentist I guess this is a place where they won't break your teeth? Bare minimum really.

First time here an Oscar was amazing with my daughter. He made her feel safe a she was not scared anymore. This is my new dental place thank you