Goldberg Dental of Valley Stream

Please Note: The following information is about Goldberg Dental of Valley Stream, located in Valley Stream, New York, USA. This information is provided for users who may be interested in dental services in that specific location. This is not relevant for users in Singapore looking for local dental clinics.

Goldberg Dental of Valley Stream is a dental clinic located at 417 W Merrick Rd #1, Valley Stream, NY 11580, USA. They can be contacted via phone at (516) 568-0448 or mobile phone at +1 516-568-0448. Online reviews present a contrasting view of the patient experience, with positive feedback for the dentist and some staff members, but significant negative feedback regarding one receptionist and office communication.

Platform Category: Dental Clinic

Introducing Goldberg Dental of Valley Stream, a dental clinic operating in Valley Stream, New York, USA. One patient reported "great customer service" and described Dr. Goldberg as "excellent." This patient, who dislikes going to the dentist, found Dr. Goldberg's approach to make it easier and noted that he is "very detailed." The dental hygienists are also praised as "great," and this reviewer found the front desk staff to be "always ready to assist." This suggests a positive experience with the dental care and some members of the administrative team.

However, another patient expressed extreme dissatisfaction, stating they would give "no stars" if possible. While acknowledging that "one receptionist seems to be nice" and that "the other staff is nice and my dentist was too," they had a severely negative experience with another receptionist described as "unbelievably rude and useless" since their initial visit. This patient also reported significant communication issues, stating they "called for 2 weeks no call back and no answer," which they believe contributed to developing a throat infection and "insane nerve pain." As a result of these issues, this patient stated, "I wouldn’t recommend them on my worst day" and felt they "always have to advocate for myself," describing the situation as "unbelievable."

Environment:

• One review suggests a positive environment with helpful front desk staff (partially).
• Another review highlights a negative interaction with a "rude and useless" receptionist.
• Overall environment perception is mixed based on the conflicting reviews.

Services:

• Provides general dental services, including check-ups and potentially more specialized care given the presence of dental hygienists and the mention of nerve pain.
• Dr. Goldberg is noted for his detailed approach, which may be beneficial for patients seeking thorough explanations.

Features:

• Dr. Goldberg is described as "excellent" and detailed, potentially easing anxiety for some patients.
• The dental hygienists are considered "great."
• The front desk staff's helpfulness appears to be inconsistent, with one positive and one severely negative report.
• Significant issues with phone communication and call backs are reported.
• At least one patient felt the need to consistently advocate for their own care.

Promotional Information:

Please Note: This dental clinic is located in Valley Stream, New York, USA. The following information is for local users in that area and is not relevant for users in Singapore. Potential patients should be aware of the mixed reviews, particularly the serious concerns raised about one receptionist and the lack of communication.

Goldberg Dental of Valley Stream in Valley Stream, NY, offers dental services with Dr. Goldberg, who is described as excellent and detailed, potentially providing a more comfortable experience for those anxious about dental visits. Our dental hygienists are also highly regarded. While some patients have found our front desk staff helpful, others have reported significant issues with one receptionist and a lack of communication, including unanswered calls. We encourage potential patients to consider these mixed experiences when making their decision. Contact us at (516) 568-0448 for more information.

Customer Feedback Summary:

• Positive feedback for Dr. Goldberg's detailed approach and the dental hygienists.
• Mixed feedback regarding the front desk staff, with one positive and one strongly negative report about a "rude and useless" receptionist.
• Significant negative feedback concerning the lack of communication and unanswered phone calls.
• One patient reported feeling the need to constantly advocate for their care and strongly recommends against the office.

Goldberg Dental of Valley Stream

417 W Merrick Rd #1, Valley Stream, NY 11580, USA