Gentle Dental Happy Valley

This page provides information about Gentle Dental Happy Valley, located at 17105 SE Sunnyside Rd Suite 144, Happy Valley, OR 97015, USA. They can be contacted at (971) 252-4586 or via mobile at +1 971-252-4586. As a user of this Theme Park Directory, you may be looking for dental services in the Happy Valley area. It is crucial to consider all available information when making healthcare decisions. The following is an objective summary of recent customer reviews found online for Gentle Dental Happy Valley.

The recent customer reviews for Gentle Dental Happy Valley paint a concerning picture of the practice environment and patient care.

Environment and Staff Concerns:

• One reviewer recounts multiple instances of inappropriate and non-consensual physical contact by a staff member during a consultation.
• This reviewer also describes highly unprofessional and dismissive behavior from the same staff member regarding the patient's medical history, specifically concerning marijuana use and a history of benzodiazepine addiction. The staff member allegedly mocked the patient and insisted on prescribing a medication the patient explicitly declined due to their recovery.
• Another long-term customer reports a negative shift in office policy, where staff now require patients to complete extensive personal and medical information surveys before receiving a routine teeth cleaning, even if the patient is uncomfortable sharing all the requested details and has not had this issue in the past.
• This second reviewer also notes a consistently high staff turnover rate at Gentle Dental offices, and specifically mentions that there are currently no staff members at the Happy Valley location worth the inconvenience of arguing about the mandatory information survey.

Service and Procedure Concerns:

• The first reviewer details a severely negative experience during a wisdom teeth removal surgery. This includes the surgeon complaining about personal issues before the procedure, disregarding the patient's explicit refusal of a sedative, and then reacting with anger and unprofessional comments when the patient was not sedated.
• The same review describes the patient waking up mid-surgery and needing to be knocked out again.
• Adding to the negative experience, the reviewer states that a year and a half after the procedure, they were unexpectedly billed for an additional amount and threatened with collections, despite having paid in full on the day of the operation.
• The reviewer explicitly advises others to seek dental care elsewhere and to strongly advocate for themselves in medical settings, based on their "awful" and "mildly traumatic" experience, and their knowledge of others with similarly negative oral surgery experiences at this location.

Promotional Information (Based on Reviews):

• There is no positive promotional information to be extracted from the recent reviews provided. Both reviews detail negative experiences and strongly advise against using this dental practice.

Important Considerations:

• The provided reviews raise significant concerns regarding patient safety, professional conduct, respect for patient autonomy, and billing practices at Gentle Dental Happy Valley.
• Potential patients should carefully consider these serious allegations and may wish to seek dental care from other providers in the Happy Valley area.
• It is always advisable for patients to be firm in advocating for their rights and medical needs in any healthcare setting.

Based on the overwhelmingly negative recent feedback, it is crucial for individuals seeking dental care in Happy Valley to be aware of these reported issues at Gentle Dental Happy Valley before making an informed decision.

Gentle Dental Happy Valley

17105 SE Sunnyside Rd Suite 144, Happy Valley, OR 97015, USA