Galaxy Dental of Wheeling

Galaxy Dental of Wheeling is located at 1532 E Lake Cook Rd, Wheeling, IL 60090. They can be reached at (847) 306-9336 or +1 847-306-9336. This practice provides dental services to the Wheeling community.

Customer reviews indicate significant concerns regarding the quality of care and patient experience at Galaxy Dental of Wheeling. Several reviewers have reported negative experiences with procedures, communication, and overall treatment.

One reviewer shared a particularly troubling experience involving a root canal performed by Dr. Zhana. The patient reported experiencing increased pain following the procedure, which persisted for years. Subsequent examinations by other dentists revealed that the root canal filling was overextended, causing ongoing discomfort. The patient expressed dissatisfaction with the lack of action taken by Dr. Zhana after being presented with these findings.

Another reviewer raised concerns about disrespectful behavior from the dentist and staff, including speaking in a foreign language and laughing in front of the patient. They also criticized the lack of clear communication regarding treatment plans and referrals, particularly for pediatric patients. Additionally, they reported difficulties with appointment scheduling and a perceived focus on maximizing insurance payments rather than prioritizing patient care.

Concerns were also raised about the practice's pain management practices, with one reviewer alleging that their child did not receive adequate pain relief during a cavity filling.

Based on the reviews, key points to consider include:

• Concerns about the quality of root canal procedures and post-procedure care.
• Allegations of disrespectful and unprofessional behavior from staff.
• Criticisms regarding communication and transparency about treatment plans.
• Difficulties with appointment scheduling and perceived prioritization of financial gain.
• Concerns about pain management practices.

Potential patients are strongly advised to carefully consider these reviews and seek additional information before scheduling an appointment at Galaxy Dental of Wheeling.