Furniture To Go Staten Island

Furniture To Go Staten Island Introduce

Welcome to Furniture To Go Staten Island, located at 2456 Richmond Ave, Staten Island, NY 10314, USA. While Furniture To Go Staten Island is situated in the United States, we understand that users in US accessing this Theme Park Directory may be seeking information for potential travel or have connections in the Staten Island, New York area. We aim to provide an objective overview based on the available customer reviews, which offer contrasting experiences.

The reviews provide limited insight into the store's physical environment. One positive review mentions "nice people," suggesting a friendly atmosphere. However, the negative review focuses on issues encountered after a purchase, rather than the in-store experience itself.

Furniture To Go Staten Island offers furniture for various rooms, as one positive review mentions satisfaction with a new kitchen set. Services include sales and delivery. However, one customer reported significant problems with a couch delivery, including conflicting information about the delivery schedule, alleged missed calls that did not occur, being initially told they were not on the delivery list, and then being informed of a supposed last-minute cancellation due to a family death of the driver (with the customer noting three different explanations within a short timeframe). This same customer also had issues with obtaining a refund, initially being told it was not possible because the couch was ordered, eventually receiving a discount for the inconvenience. In contrast, the positive review highlights great prices and exceptional service from an employee named Michael, who went out of his way to ensure customer satisfaction.

Key features of Furniture To Go Staten Island, based on the reviews, include potentially great prices and friendly staff, with at least one employee (Michael) noted for excellent customer service. However, a significant concern is the potential for unreliable delivery service and inconsistent communication regarding orders, as detailed in the negative review. The discrepancy between the two reviews suggests a variable customer experience.

There is no specific promotional information available in the provided data. The mixed reviews, one praising price and service and the other detailing significant delivery and communication issues, indicate a need for caution. Potential customers may want to inquire specifically about delivery policies and confirm details before making a purchase.

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Furniture To Go Staten Island Location

2456 Richmond Ave, Staten Island, NY 10314, USA

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Furniture To Go Staten Island
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Furniture To Go Staten Island © Leaflet © OpenStreetMap contributors

Furniture To Go Staten Island Reviews

We ordered a couch on Wednesday and were told it will be delivered on Saturday. We removed the old couch and were waiting. 12 pm we called to ask for delivery we were told they don’t do deliveries in the morning they are doing then afternoon, and that driver will call us 2 hours before delivery. Before 6 pm still no one called so we called back. First we were told that we are not on the delivery list for Saturday. So we asked then why we were told we will get delivery on Saturday so than they came up with excuse that actually driver called us but were by the phone all day waiting and nobody called. Then we were told the driver head a death in the family all the deliveries for that day were cancelled. 3 different stories within 10 minutes. Never going back again.My husband went to get money back and they said they can’t give it back because the couch is ordered. After all the lies they gave discount for the inconvenience.
Dec 01, 2024 · Magdalena Jeglinska
Great prices & nice people. Very happy with my new kitchen set. Michael out of his way to make me happy. 👍😊
Nov 29, 2024 · Denise Dada
Whatever you do don’t go to the furniture store two bold guys in their act all nice but are crooks they lie about getting you a color of furniture but send you the wrong color they are crooks scammers don’t deal with them all the bad reviews are not for show they really mean it when I called them of course I was pissed they started cursing and mouthing off don’t deal with these crooks! (We ordered the beige color got this ugly color)
Oct 24, 2023 · Sooby
Ordered living room sectional and 6 chair dining room table to be delivered 3 days ago and because of a truck breakdown, they say, I’m sitting in my apartment with no furniture because all old furniture was removed. And on top of all of that no one called me to tell me this. I had to call and find out myself.Finally on day 4 it was delivered. Very happy with the outcome but there was no need for all the non-communication, aggrevation and the wait. The delivery guys were extremely courteous friendly and helpful and went above and beyond.
May 16, 2022 · Big A
Went into the store looking for a mattress, salesman Mikey helped me out and got it at a great price. Beat every store I went to. Delivery service was excellent as well. Recommend this store! No problems
Jun 25, 2024 · Rob Norelli