Foothills Dental Care: Wayne B Murdock, DDS

Foothills Dental Care: Wayne B Murdock, DDS is a dental practice located at 2205 Channing Way, Idaho Falls, ID 83404, USA. They can be reached by phone at (208) 529-4484 or +1 208-529-4484.

Based on customer reviews, Foothills Dental Care: Wayne B Murdock, DDS has received mixed feedback, with some patients praising the practice for its emergency care and others expressing concerns about unprofessional communication and misdiagnosis.

Patients have reported positive experiences with the practice's ability to provide timely emergency care, particularly for severe toothaches. Dr. Murdock and the staff are commended for their kindness and friendliness, especially when dealing with anxious patients. The practice's willingness to accommodate urgent appointments and provide comprehensive care in a single visit has been appreciated.

However, concerns have been raised regarding the practice's communication and billing practices. One patient reported receiving a "nasty letter" regarding missed appointments, despite having attended all scheduled visits. There are also allegations of misleading information regarding the availability of an orthodontist on-site and difficulties with referral situations. Additionally, concerns were raised about requiring payment prior to the date of service.

Furthermore, a patient reported a misdiagnosis, claiming that the practice missed significant gum recession in their son, which was later identified by another dentist. This indicates a potential issue with the thoroughness of examinations.

Key points highlighted by patients include:

• Positive experiences with emergency dental care and timely appointments.
• Friendly and kind staff, particularly Dr. Murdock.
• Concerns about unprofessional communication and "nasty letters."
• Allegations of misleading information and billing issues.
• Reports of misdiagnosis and missed dental issues.
• Mixed reviews indicating a wide range of patient experiences.

Potential patients should be aware of the conflicting reviews and consider both the positive and negative feedback when making a decision. The reported issues with communication and misdiagnosis should be carefully considered. It is recommended to seek further information and consider these factors carefully before scheduling an appointment.