Fales Pediatric Dentistry, P.A.

My son has been going here the last couple years. He is a transplant patient and struggles with medical anxiety. When we first started going, the dental assistant was wonderful and patient and kind. Unfortunately she moved onto another job elsewhere. Since then, it’s not been a good experience. The dental assistant is consistently rude and impatient and condescending. If your little one doesn’t have any sort of dental anxiety- maybe this is an ok place to go. If they do- I would not suggest them at all. I would highly suggest this staff to get some trauma informed care training, especially the assistants. It’s truly a shame because the actual dentist is quite nice and knowledgeable. Even trying to get x rays sent over to our new office was a struggle and the receptionist was unnecessarily rude to the new office and as well as untruthful about sending over the correct documents. I don’t love leaving negative reviews , however if there is another family out there whose kiddo struggles with medical anxiety I want to be upfront and honest for their sake and suggest going elsewhere.

I have experienced great service. From check-in, to dental hygienist, to Dr. Fales, and finally check-out and rescheduling. My son is comfortable and because they have been so gentle and friendly, he looks forward to his dentist visits! Dr. Fales is personal and professional.

We have been to Fales two times. The first time it took 2.5 hours for my twins' cleanings. The second time, my daughter needed a filling. We waited over half an hour to be seen. The dentist and his assistant were very rude and didn't seem to care that my daughter was extremely anxious. The dentist didn't even acknowledge me, the assistant told me I needed to wait up front. Based on other reviews I thought they would be friendlier and better with kids.

Hands down my favorite! Especially if you have a kiddo with anxiety issues (and a Mom as well). Dr.Fales has a way of calming your nerves before they are even able to escalate. He takes the time to explain things, answers questions without hesitations and the calmest sounding voice. The staff is friendly and great with my girls. I drive from KCK, just to see them. My oldest also has her braces through them. Wonderful people, great care and a therapy dog to boot!!

These folks are the best! They truly care about their patients and are committed to making good dental care accessible to all. My son is special needs and he is not easy to work on. We have searched for a dentist who not only takes our insurance but who can provide the extra services that he needs. They stepped up and helped when noone else could, or would. Your kiddos are in good hands here!