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Dentistry Toothtruth
Dentistry ToothtruthDental ClinicMinnesotaStearns CountyDental Clinic in Northway DriveExcellence Dental Team

Excellence Dental Team

1511 Northway Dr # 102, St Cloud, MN 56303, USA

4.0
Robin,It takes zero dollars and zero cents to exhibit kindness. Yet, you still fall short of that attribute. After you hung up in my face, I was back to tell you exactly what I’m writing now but you did not answer. I guess you knew that you were in the wrong. However, I will settle for a public review. Moving forward hopefully you are kinder to others. - kayle lewis
Excellence Dental Team Overview Intro Photos Location Reviews

Excellence Dental Team Introduce

Welcome to Excellence Dental Team, located at 1511 Northway Dr # 102 in St Cloud, MN 56303, USA, as featured on Theme Park Directory. While the platform category is Theme Park Directory, Excellence Dental Team has received mixed feedback in customer reviews. One review details a negative interaction with an individual named Robin, citing a lack of kindness and unprofessional behavior. However, another long-term customer expresses extreme satisfaction with the quality of care received and highly recommends the practice.

Our Environment:

Located in St Cloud, Minnesota, the environment of Excellence Dental Team is perceived differently by reviewers. One account suggests a lack of customer service and unkindness from at least one staff member (Robin). In contrast, a customer of many years implies a positive environment conducive to quality care.

Our Services:

  • General Dentistry services are offered. A long-term customer is "extremely impressed with the quality care," suggesting a high standard of dental services. Specific services are not detailed in the provided data.

Our Features (Based on Reviews):

  • Potentially High Quality Care (According to one reviewer): A long-term patient is extremely impressed with the quality of care.
  • Highly Recommended (According to one reviewer): The practice comes highly recommended by a long-term customer.

Reported Negative Experiences:

  • Unkindness from Staff (Robin): One reviewer specifically mentions unkind behavior from a staff member named Robin.
  • Poor Customer Service (Hanging up on a customer): The same reviewer alleges that Robin hung up on them during a phone call.
  • Unresponsive to Complaints: The reviewer states that after being hung up on, a subsequent attempt to address the issue was ignored.

Promotional Information:

No specific promotional offers are mentioned in the provided reviews. The contrasting feedback presents a mixed picture. While a long-term patient highly recommends the practice based on quality care, another reviewer reports a significant issue with customer service and staff behavior. Prospective patients should consider these differing viewpoints when making decisions about their dental care. For inquiries about the range of dental services offered, new patient appointments, or accepted insurance plans, please contact their office directly at +1 320-255-1020. It may be advisable to seek additional reviews or consider a consultation to form a comprehensive understanding of the practice.

For local users in US seeking a dentist in St Cloud, Minnesota, Excellence Dental Team has received contrasting feedback from US-based patients. A long-term customer highly recommends the practice due to the excellent quality of care received over many years. However, another reviewer reports a negative experience involving unkindness and unprofessional behavior from a staff member named Robin. If you are considering this dental practice, it is crucial to weigh these differing accounts and perhaps seek further information or consultations to make an informed decision. You can contact their office at +1 320-255-1020 for inquiries.

Excellence Dental Team Photos

No photos available at the moment.

Excellence Dental Team Location

Excellence Dental Team

1511 Northway Dr # 102, St Cloud, MN 56303, USA

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