Dubin Orthodontics

Review updated 10/29/2024: My prior review explained a billing issue my family experienced after a visit to Dubin Orthodontics in June, which is has since been resolved (October). MetLife dental insurance (not the Dubin office/billing team) was ultimately responsible for issues with the visit claim and for the delay in the re-billing process. We are happy with the dental services the office provided. I am still reducing one star from our review, to reflect our disagreement with the office policy to initially bill insured patients 100% out-of-pocket before rendering one-off services (in our case, a retainer replacement). For our visit, we initially paid $350 out of pocket for a retainer replacement and only were able to leverage our insurance via retroactive billing which ultimately produced a refund of the insurance-covered portion of the cost.

Such a pleasure dealing with the entire office. Both kids with braces and retainers and thank goodness for their support.

The staff was incredibly friendly nd proffessional from the first phone call I made to schedule my appointment. I got an appointment quickly. The office is run so efficiently. I saw the doctor at the time my appointment was scheduled for, I did not have to wait. Dr. Dubin was incredibly thorough during the consultation. He answered all my questions and did not rush. He is also incredibly professional and friendly. Highly recommend this practice.

The entire office staff is kind, caring, and will stop at nothing less to obtain the best outcome for their patients. The office itself is consistently clean. They create a fun family atmosphere with the games and activities. Highly recommend.

I had a 2:30 appointment for a consultation which should have had me out not much later than 3. I had dinner guests coming so I got up to leAve at 3:30. I understand that you are busy but I also have commitments. I don’t think that I wrote this. I believe that we did finish at 3:30.

Dubin orthodontics is absolutely fantastic. The staff is friendly and extremely competent. The office is always clean. Appointments always run on time. Highly recommend!