Bright Now! Dental & Orthodontics

Welcome to Bright Now! Dental & Orthodontics, a Dental Clinic located at 15600 NE 8th St A1 in Bellevue, Washington, offering both general dental and orthodontic services. Reviews regarding this practice present contrasting experiences, with positive feedback regarding the clinical staff but significant issues reported with the front desk management.

One patient described the staff as "exceptional," highlighting their gentleness, caring nature, and attentiveness to their concerns. They mentioned working with the team to develop a plan to improve their oral health and stated they would definitely recommend Dr. Park to friends or family, giving a 5-star rating.

However, another patient reported a very negative experience. They arrived an hour prior to their scheduled appointment and waited in the lobby. Five minutes before their appointment time, they reminded the receptionist of their presence for the 5 pm appointment and were told they would be called when ready. Ten minutes past their appointment time, the receptionist asked them to fill out pages of new patient paperwork. The patient questioned why this wasn't done during their earlier wait, and the receptionist stated she was busy with other customers. Despite wanting to leave, the patient filled out the paperwork. After an additional 20 minutes past their appointment time without being called, they left. This patient described the experience as a "waste of time" and labeled the receptionist as "incompetent" and "inconsiderate of people’s time," strongly advising others to avoid this clinic if they have other options and stating their intention to spread the word about their negative treatment.

Based on these reviews, Bright Now! Dental & Orthodontics appears to have a capable and caring clinical staff, particularly Dr. Park. However, there are serious concerns raised about the efficiency and customer service at the front desk, with one patient reporting a significant and frustrating delay leading to them leaving without being seen. Local users in Bellevue seeking dental or orthodontic care should weigh the positive feedback regarding the clinical staff against the reported issues with the front office management when considering this clinic. No specific details about the clinic's environment or a comprehensive list of all services offered can be reliably inferred beyond general dentistry and orthodontics. There is no information regarding promotional offers.

Bright Now! Dental & Orthodontics

15600 NE 8th St A1, Bellevue, WA 98008, USA