Bright Now! Dental & Orthodontics

I do not recommend this dentist. My tooth has been in pain and I was scheduled and rescheduled and came in three times. The first two times they were not ready verifying my insurance. I came back a third time and they said they didn’t know what my procedure was for and the doctor wasn’t in and the doctor that was in said he was uncomfortable. This has been a month long duration with a tooth ache. Highly do not recommend. I would like to better understand what is being done to improve the internal office processes and staff training at this dentist. Please let me know as this is concerning

Hygienist is very knowledge and does a good job with the cleaning process. Wait time, however is excessive (in my opinion) and this has been my experience every time I’ve visited. At a previous visit, I even had to be rescheduled due to the waiti time. At this most recent visit, I spent a total of 2.5 hours there. A good hour of that time was just sitting around waiting to finally start the cleaning process. I even fell asleep in the dental chair with all that time I spent waiting.

The whole process of working with Bright Now! was actually pleasant given the fact that it was a stressful situation. My daughter needed 4 wisdom teeth removed and 1 other tooth…whew! But Dr Peri was an awesome doctor and put us both at easy. He explained everything honestly and in detail so it was really helpful. The staff in the front desk are all so helpful and nice! The only thing is they didn’t have my insurance verification done when we arrived which caused a 2 hour delay in the surgery. But they were super apologetic and everything else went smoothly.

The wait was longer than expected. Our appointment time was 9:30 am but we weren’t seen until 11:00 am. Everyone was professional and courteous apologized for the long wait. It was appreciated. The service & care provided was great! Dr. Peri was very good. He was thorough and informative.

If I could give them 0, I would. Left me sitting for over an hour after my appointment. Finally, they got me in. All I wanted was a cleaning, which it's included in my insurance. They leave waiting for 30 min again just to hear the financial guy with his speech of selling me everything, I tell him again all I want is a cleaning and keeps demanding I should get what he wants.

Don’t recommend this place. They try to max charge you for simple dental cleanings and max bill insurance. They literally lie about required services - as an example they want to do a specialized teeth cleaning service with extra XRAYs for everyone so they can charge you extras while refusing to do a normal cleaning service that every other dentist practice will do and aligns with the typical / free cleaning billing codes from your insurance plan. Do yourself a favor and look elsewhere for your regular dentist

Very disappointing, as I recently moved I thought I would find a local dentist and not return to my previous one. Firstly, it took awhile to be seen after my appointment time. I went in for a clean and I have a PPO insurance. I was told after x ray I would need a half crown, they then went to check how much the cost would be, this took another 10 mins and the young lady brought back the costing for me to sign $1400 AFTER insurance payment ??? I then said today all I want is a clean, they then went away for another 10 mins and the new costing was $890 out of pocket !!! I asked for a clean ??? She says yes! I told her I get 2 free cleans on my insurance a year, I had NEVER paid for a clean, and this is my first this year! ?? Very disappointed and confused I left. Today I went back to my dentist a distance away, never told them about my interactions at this dental office, and they did see I needed a crown, but the Costing for my out of pocket on a FULL crown will be $329!!! and NO COST for my cleaning. 🤷🏻‍♀️