4.0
Had an appointment. Receptionist incapable, incompetent and uncaring. Could not look up my insurance. Went to another Boca office. They found my insurance. She cost the dentist an appointment, plus wasted my time. Go elsewhere.
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Overview
Hours
Boca Dental and Braces Introduce
Welcome to Boca Dental and Braces, located at 4235 E Charleston Blvd, Las Vegas, NV 89104, USA. This practice provides a range of dental and orthodontic services, including braces.
Based on customer reviews, experiences at Boca Dental and Braces vary significantly. Some patients have reported negative experiences, citing long wait times, perceived overcharging, rude staff, and concerns about cleanliness. Specifically, patients have mentioned waiting up to two hours past their scheduled appointment time and experiencing disrespectful treatment.
However, other patients have shared positive experiences, highlighting the helpfulness of specific staff members like Yuli and Mireya, as well as the positive experience with Dr. St.Laurent. These patients have found the front staff to be helpful and the overall care to be satisfactory.
Key points from customer feedback include:
- Concerns about long wait times and disrespectful staff.
- Reports of perceived overcharging.
- Cleanliness concerns.
- Positive experiences with specific staff members (Yuli, Mireya) and Dr. St.Laurent.
- Varied customer service experiences.
It is important to note that customer experiences appear to be mixed, with some patients expressing strong dissatisfaction and others reporting positive interactions with specific staff members. Potential patients should weigh these varied experiences when considering this practice.
For appointments or inquiries, please call (702) 505-9180 or +1 702-505-9180.
Boca Dental and Braces Photos
Boca Dental and Braces Location
Boca Dental and Braces
4235 E Charleston Blvd, Las Vegas, NV 89104, USA
Get directionsReviews
Had an appointment. Receptionist incapable, incompetent and uncaring. Could not look up my insurance. Went to another Boca office. They found my insurance. She cost the dentist an appointment, plus wasted my time. Go elsewhere.
Dec 01, 2024 · JEFF MIDDAUGHWaiting time here is a minimum of 2 hrs for simple procedures as a cleaning. Would only recommend here if you want to waste your time waiting.
Oct 09, 2024 · Guadalupe Reyes ChavezOwn a dental office or found incorrect details?
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