Boca Dental and Braces

Don’t waste your time and money at this place. They make you wait way past your appointment time, they are rude, and always find ways to over charge you. The place is dirty and the bathrooms smell disgusting. ------------------------------------------------------- This had nothing to do with insurance coverage. As a customer I am very disappointed in the disrespect from your staff, the lack of customer service and the unreliable timing your office provides. If you schedule an appointment it is extremely frustrating to have your customers wait up to two (2) hours after the schedule appointment and then treat them with disrespect when your staff is confronted about the problem. My advise to those seeking a dental office is look somewhere else because your office does not meet basic expectations like respect and customer service.

Yuli and Mireya is the best and help with anything that I needed when coming in to my appointment. The front staff was so helpful. This company is the best including my doctor St.Laurent!

BEWARE!!! This office commits insurance fraud. I went in for a consultation mud July. Was given a dental estimate in which I waited for in their back room for over an hour. I was told the cost WITH insurance would be close to $6000. I paid upfront but recieved my dental benefits packets a day later in the mail and found out that the cost should have been under $600. The office manager Gloria is rude and lacks accountability for her fellow employees and denied any wrong doing. I was told my money would be returned 4-6 weeks. I called my dental insurance company and submitted a grievance. Boca Dental is currently under investigation. My bank denied my claim because the merchant ( Boca Dental) stated that it was a valid transaction. I tried calling Boca and they now aren't answering the phone. A second grievance was submitted today through my dental insurance and escalated to upper management because they too stayed that they could not get a hold of anyone in thier office. Time to lawyer up. MAKE SURE YOU CALL YOUR DENTAL INSURANCE BEFORE PAYING ANYTHING!!!

Went in to the Sahara location for check up and deep clean and also look into implants. I had been putting off the dentist for years as I hadn’t had very pleasant experiences in the past. The doctors and staff have all made my visits easy and fast. BRENDA at the front desk has especially made my experience great. She was very personable and helpful with getting my implant process started. Thank you Brenda!!!!

Terrible service ! They force me to put 5 stars a year ago , but now my crowns hurts a lot , now I got go to another dentist ! Because they said everything is ok when I feel intolerant pain

Had an appointment. Receptionist incapable, incompetent and uncaring. Could not look up my insurance. Went to another Boca office. They found my insurance. She cost the dentist an appointment, plus wasted my time. Go elsewhere.

Waiting time here is a minimum of 2 hrs for simple procedures as a cleaning. Would only recommend here if you want to waste your time waiting.