Aspen Dental - Palatine, IL

Aspen Dental - Palatine, IL, located at 968 E Dundee Rd, Palatine, IL 60074, USA, offers a range of dental services, including periodontal care and general dentistry. However, patient experiences vary significantly, with contrasting reviews highlighting both positive and negative aspects of their care.

Positive reviews emphasize the clinic's modern facility and cutting-edge technology. Patients appreciate the team's professionalism, knowledge, and honesty in explaining treatment options. The staff is commended for their compassionate approach, particularly when delivering difficult news about periodontal disease. The thoroughness of the doctor, hygienist, x-ray technician, and billing department is also praised.

Conversely, negative reviews paint a starkly different picture. One patient reported a highly negative experience with emergency treatment. They criticized the clinic for prioritizing "protocol" over patient needs, particularly in handling severe pain and swelling. The patient felt dismissed and delayed in receiving necessary treatment, ultimately requiring emergency room care. They also reported being refused a tooth extraction without a prior cleaning, which they found unreasonable. This patient alleged that the clinic prioritizes preventive care and financial considerations over urgent medical needs, and warned others against seeking emergency treatment at Aspen Dental.

In summary, Aspen Dental in Palatine offers modern facilities and professional care for certain treatments, such as periodontal disease. However, patient reviews indicate significant concerns regarding emergency treatment and patient-centered care. Potential patients should be aware of these mixed experiences and consider their specific dental needs when choosing this clinic.

For inquiries or to schedule an appointment, please contact Aspen Dental - Palatine, IL at (847) 221-0060 or +1 847-221-0060.