Aspen Dental - Ocoee, FL: Mixed Reviews on Patient Experience and Billing Practices

Aspen Dental - Ocoee, FL Introduce

Welcome to Aspen Dental - Ocoee, FL, located at 9290 W Colonial Dr, Ocoee, FL 34761, USA. As a national network of Dental Clinics, we aim to provide dental care to the residents of Ocoee and the surrounding areas. Online reviews indicate a significant divergence in patient experiences, which potential local users should carefully consider.

Environment:

One reviewer described the clinic as very clean with a nice environment, contributing to a positive initial impression.

Services:

As part of a larger dental network, Aspen Dental likely offers a range of general and potentially specialized dental services. One patient mentioned a consultation that led to a recommendation for a deep cleaning as a prerequisite for further treatment. However, the cost quoted for this deep cleaning was a point of extreme concern for that reviewer.

Features:

A positive feature highlighted by one patient is the friendliness and kindness of the staff, as well as the knowledgeability of the dentist and assistants. The short wait time was also noted as a positive aspect of their first visit. However, a significant negative feature reported by another patient is the alleged aggressive pursuit of payment, with a very high cost quoted for a deep cleaning, leading to accusations of being "money hungry thieves." This reviewer felt the recommended treatment and its cost were not in the patient's best interest.

Promotional Information:

No specific promotional information, such as new patient specials or financing options, is available in the provided text. Local users in Ocoee, FL, are strongly advised to be aware of the mixed reviews when considering Aspen Dental. It would be prudent to obtain a detailed treatment plan with a clear breakdown of costs and to verify insurance coverage prior to agreeing to any procedures. The stark contrast in patient experiences, particularly regarding billing practices, warrants careful consideration.

For local users in Ocoee, FL, seeking a Dental Clinic, it is crucial to note the significantly different experiences reported by online reviewers regarding Aspen Dental. While some patients have found the environment clean and the staff friendly with short wait times, serious allegations have been made about potentially excessive and costly treatment recommendations. Potential patients should exercise extreme caution and ensure full transparency regarding treatment plans and associated costs before proceeding with this clinic.

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Aspen Dental - Ocoee, FL Location

Aspen Dental - Ocoee, FL

9290 W Colonial Dr, Ocoee, FL 34761, USA

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Aspen Dental - Ocoee, FL © Leaflet © OpenStreetMap contributors

Aspen Dental - Ocoee, FL Reviews

Good morning my travelers, hope your all doing well. And just in case someone is in pain with a toothache, well let’s make that pain go away.My journey started with ASPEN dental on August of 2021, after I was diagnosed with cancer. But I’m good now, and ASPEN dental took care of me so well, that this week I brought them a 2nd person, who they took care of, and she left very HAPPY.This team at this location, starting from the Awesome receptionist Erika, to the dentists themselves. But let’s not forget John, Brook and if you ask, them nicely, that may give you a “Lollipop”. And if I missed anyone, then guess what? YOUR AWESOME too.So don’t waste time and stay in pain, call them and make your appointment today.Like always, you guys stay safe and we’ll see each other one day.ThanksRicky
Nov 19, 2024 · Regino Quinones
This was my first visit to Aspen Dental in Ocoee.It’s a beautiful new facility and the employees are all professional and so accommodating. Jonathan was so helpful and now I have a plan to get my dental health back in order.
Dec 21, 2024 · Cathy Carlson
First off let me start by saying the staff here are polite and helpful. Office is clean and they will find an appointment or squeeze you in if necessary. However, this is not the place to go if you are truly in pain. General dentist is nice and patient but very hesitant to prescribe pain meds when necessary. I totally understand that they can’t hand out scripts left & right. However they could definitely improve patient experience by addressing their patients pain appropriately. Everyone is not a drug addict. Tooth pain is worse than child birth and should definitely be handled more appropriately.Prices here are also MUCH higher than other dentists. With or without insurance.
Nov 06, 2024 · Brianna Jenkins
Complete rip off. I had the same dental issues that i had for years, I have never ever been charged $800 for routine exam, xrays and cleaning. I was given an estimate for $300 and then later sent a bill for an additional $500. I understand that insurance may not cover everything, but this same antibiotic treatment when my insurance has not covered before would cost an extra $50-100, not $500. Its not like their shit is made of gold or something. Never coming back here.
Nov 07, 2024 · Gideon Daniel