Aspen Dental - Chester, VA

Welcome to Aspen Dental - Chester, VA, a dental practice located in Chester, Virginia. As part of our commitment to providing comprehensive information within the Theme Park Directory, we aim to connect local users with available services, including dental care.

Aspen Dental - Chester, VA is located at 12531 US-1, Chester, VA 23831, USA. They can be reached by phone at (804) 318-5484 or mobile phone at +1 804-318-5484.

Based on available information, Aspen Dental provides a range of dental services. However, customer reviews reveal a significant disparity between experiences with the dental staff and the billing department.

Positive reviews highlight the friendly, patient, and professional nature of the dental staff. Patients appreciate the thorough explanations of treatment options and the compassionate approach of the doctors. One reviewer specifically praised the reception staff and the care taken during X-rays and examinations, stating it was the best treatment they had received in their 61 years.

However, a significant number of concerns are raised regarding the billing and financial aspects of the practice. One reviewer detailed a highly negative experience with the financial staff, accusing them of dishonesty and incompetence. They claimed that incorrect treatment plans and insurance information were provided, leading to significant discrepancies in estimated costs. The reviewer also expressed frustration with the handling of refunds and insurance claims.

The reviewer claimed that the financial staff misled them about insurance coverage, resulting in a significantly higher out-of-pocket expense than initially quoted. They also reported difficulty in obtaining a refund for a down payment and felt that the staff was unwilling to properly process insurance claims.

The practice is described as having a friendly and professional dental staff, but significant concerns are raised about the billing and financial departments.

Potential patients are advised to exercise caution and thoroughly verify all financial and insurance information before proceeding with treatment. It is recommended to seek clarification on all costs and insurance coverage details to avoid potential misunderstandings or financial disputes.

Aspen Dental - Chester, VA

12531 US-1, Chester, VA 23831, USA