American Family Care P.C

Welcome to American Family Care P.C, located in Bala Cynwyd, Pennsylvania, offering dental services. As part of the Theme Park Directory, we connect you with valuable local services.

Located at 1 Presidential Blvd #207, Bala Cynwyd, PA 19004, USA, American Family Care P.C provides a range of dental treatments. You can contact them at (610) 660-9510 or +1 610-660-9510.

Customer reviews for American Family Care P.C present a stark contrast, with positive feedback regarding one staff member and significant negative feedback regarding overall customer service and communication.

One reviewer praises Milan at the front desk, describing her as excellent, calm, and effective at resolving problems. They consider her a "star" and note "great service overall."

However, the majority of feedback is extremely negative, citing "horrible customer service." Reviewers report difficulty reaching the office by phone, with long hold times and a lack of call backs. They also criticize the front desk staff as "uneducated," detailing experiences of long wait times, missed appointments due to delays in insurance verification, and incorrect information in the system. Communication issues are further compounded by language barriers. One reviewer details multiple attempts to schedule a simple dental cleaning, resulting in missed work and hours spent waiting in the lobby without being seen. They also report being hung up on multiple times after lengthy hold periods and being given the general phone number instead of a direct line.

These reviews highlight significant concerns regarding customer service, communication, and administrative efficiency at American Family Care P.C. Potential patients should carefully consider these reviews before seeking care at this practice.

Due to the overwhelming negative reviews regarding customer service and communication, potential patients are strongly advised to consider alternative dental care providers in the Bala Cynwyd area.