American Dental Solutions

I used ti love coming here because they were friendly and usually quick to get me and did good work. They got a new girl who is just too rough. This is the first time I have actually been hurt during x-rays. I was too scared to have her do actual work. Hopefully they replace her and I can start coming back. I do like Dr Zee though.

Waited more than 30 minutes past appointment time, after showing up early to fill out paperwork. My daughter went for a general exam and cleaning. She came out almost in tears and I could tell right away something was wrong. She said the woman who cleaned her teeth was rough and the dentist who came in frightened her (her words were "she was like a mob boss"). The dentist didn't come out to let me know anything (if she did or didn't have any cavities, any additional preventative care needed, if my daughter needed to be doing anything different, if she had good dental health, etc..) which is what their previous dentist always did. When we got home she said it felt like there was cement on her teeth and I noticed some white stuff caked on. It seems like they overbook and I'm guessing they only do 1 cleaning at a time based on the waiting times I saw. On a positive note, the front desk people were very friendly.

I have brought my kids to American Dental Solutions for 17 years with no issues. I have been pleased with the service. However I brought my girls for their 6 months check up today and the two individuals at the counter were rude and seemed to not want to be there. First of all the gentlemen that checked me in told me that one of my girls had no info on file She has been going for 17 years. After getting her out back into the system, and waiting 10 minutes past our scheduled appointment time , 2 people went ahead of us. It is now 32 min past my appointment time and I have to return to work. I asked about the delay and the gentleman rudely said they are checked in. The girl laughed!! They are more interested in watching the Food Network them doing their job!!! I am not impressed!! Very unprofessional and not a good first impression for new clients

I liked them for my cleaning. However, when I made the appointment to have an extraction done, the appointment was made, then they cleaned my teeth and told me I could leave. When I asked what about my extraction, they got very confused and told me they don't do extractions but could refer me. At no point in the appointment process was I told this, even though I reiterated several times I was needing a tooth pulled. When I asked why I wasn't made aware of the policy, I received no apology for the confusion or anything, just told they would set up an appointment for the referral. I left feeling like I had somehow been scammed. I will absolutely never return, and in no way recommend.

I called to get assistance with my jaw pain and my cleaning, no issue said they could assist and got me scheduled within a week. Walked in was greeted and they were very polite. Even had dual coverage and the gentleman in the front clarified which one needed to be listed first. Walked back and the assistant starts telling me oh your jaw hurts because you grind your teeth and to get a mouth guard. Expressed I am aware and have been doing that, it now is weird. She goes oh well what are you wanting us to do. I reminded her what my appt was for. I sat down in the chair the dentist came in and said just so you’re aware I can not assist with jaw pain that has to be an oral surgeon. I asked why their website advertise as her specializing in it. She said she assisted many years ago but doesn’t do it anymore. So website was misleading but please still do my cleaning. She then asks the hygienist that was assisting another patient to come over to me real quick and look at my teeth. Did not think that was professional . Had to leave due to a phone call but as I am leaving I asked for my paperwork to be shredded the gentleman that I thought was polite and professional provided a different vibe and said he will get back to me in 1-2 business days on the decision from office manager and owner. I said no, you can go talk to them right now. The dentist/owner suggested to mark it out with a pen then white out. Finally cut my social out with scissors. I am just so shocked how this office is still open. Never going there again Reply to owner: you ask me to go look at a specific place on your website but you have two other places contradicting what you have stated. Clearly looking at your below reviews, my review is not false. It is very unprofessional and disappointing on how you handled this situation and how you are handling it now. Wish you the best and I’ll attach screenshots from your website. Maybe do an update so it is not misleading and train your staff that schedules to not continually schedule people for things you do not offer. I am not able to attach picture to this review but I did upload them to the photos so you can see your website is misleading.

If I could give this zero stars I would! This is an awful place to bring your kids to please beware and don’t bring them here. I brought her here for years thinking she had beautiful teeth they would tell is no cavities! 6 months ago we went to her check up to find out she had a couple stains or so we thought we went to a new dentist to find out she had 4 cavities and her wisdom teeth don’t have enough room in her mouth but they said nothing thank god for a new dentist