American Dental Solutions

American Dental Solutions is located at 2125 W Kingsley St, Springfield, MO 65807. They can be reached at (417) 881-9988 or +1 417-881-9988. This practice provides general dental services to the Springfield community.

Based on customer reviews, American Dental Solutions has received mixed feedback. While some patients appreciate Dr. Zee and the friendly front desk staff, others have expressed concerns about rough treatment and long wait times.

Several patients have reported negative experiences with new staff members, particularly regarding rough handling during procedures like x-rays and cleanings. One patient described being hurt during x-rays and being too scared to proceed with further treatment. Another reported their daughter came out of a cleaning in tears due to rough treatment.

Wait times have also been a point of concern, with patients reporting waits of over 30 minutes past their scheduled appointment time. The practice is perceived as potentially overbooked, leading to longer wait times and rushed procedures.

Communication from the dentists has also been criticized. Some patients reported a lack of communication regarding their dental health and treatment plans, contrasting with previous experiences at the same practice.

On a positive note, the front desk staff is consistently praised for being very friendly and helpful.

Key points from the reviews:

• Mixed reviews regarding patient experiences.
• Concerns about rough treatment during procedures.
• Reports of long wait times past scheduled appointments.
• Criticism of communication from dentists.
• Positive feedback for Dr. Zee.
• Consistently praised friendly front desk staff.

Potential patients should be aware of these mixed reviews. While the friendly front desk staff and Dr. Zee are appreciated, the concerns about rough treatment and long wait times warrant consideration. It is recommended to discuss any concerns or questions regarding procedures and wait times with the practice before committing to treatment.