Advanced Family Dental of Naperville

BEWARE!! DO NOT GO TO THIS DENTIST! I had a terrible experience with Dr. Thobani. From the start, it felt more like a sales pitch than a dental visit. After a brief introduction, her first question was, “What do you do for a living?” From that point, she seemed more interested in upselling services than in providing genuine care. I came in for a deep cleaning, but she immediately complained that it would take her 40 minutes, as if that was too much of a bother for her. During the entire visit, she commented on how bad my stains were, making me feel uncomfortable rather than addressing the issue constructively. When I mentioned that flossing was difficult because of the tight spacing between my teeth, her “professional” suggestion was to extract two perfectly healthy teeth just to make flossing easier. What kind of dentist recommends removing good teeth for this reason? The cleaning itself was rough and painful, lasting barely 5 minutes. It felt like she was more interested in getting through it quickly than doing a thorough job. Worse still, she repeatedly tried to sell me on additional services, like a $450 mouthguard, rather than focusing on my actual dental needs. My wife also had a similar experience. She went in for her routine cleaning, which our dental plan covers, but Dr. Thobani barely did anything. Instead of the usual care and attention, all she received was yet another sales pitch. If you have Medicaid, I would especially avoid this practice. I felt judged, disrespected, and treated as though my health and comfort were secondary to her sales goals. Save yourself the trouble and find another dentist who genuinely cares about their patients’ well-being.

Dr. Thobani took amazing care of my grandmother Susan when she came in for a tooth infection. We called midday and they immediately offered to take her that same day regardless of being a new patient. She is already feeling a million times better. Thank you Dr. Thobani!

Dr. Thobani has got to be one of the WORST dentists I've ever gone to! Starting with her pushiness to get certain cleanings done despite letting them know that you'll let them know is annoying at the very least followed by her lack of professionalism. At times arguing with me or other members of my family. Then coming to today going in to get my retainer she DROPS the actual retainer on the floor in front of me then goes off to wash it. Overall very poor behavior and I'm not surprised her last "award" she's ever received was back in 2014

I would like to give a heads up to Doctor She is a very wonderful Dentist. She a female dentist was so specific an excellent I would refer anybody to her. I’m proud to see her do so well and grateful with a great job she’s done for my teeth and my new partial. God bless her and make her practice continue to grow.

I highly recommend Dr. Thobani she is not only knowledgeable in her field but she adds the personal touch. She cares about her patients and it shows. I have never liked coming to the dentist and was a little scared. That has all changed since I have been seeing Dr. Thobani. I have relaxed and I trust her. She has made my visits a pleasure now. I never thought I would ever say that about a dentist.