Zoom Smile Pc

Zoom Smile PC, located at 532 NY-304, New City, NY 10956, provides dental services to the New City community. You can contact their office at (845) 499-2006 or +1 845-499-2006.

This dental practice has received mixed reviews from patients. Dr. Kevin Ma is highly regarded for his friendly, caring, and knowledgeable approach. Patients describe him as one of the best dentists they have ever seen.

However, there have been complaints about other dentists in the practice, specifically regarding rough and painful dental cleanings. Some patients have reported leaving appointments with bloody gums and experiencing similar issues across multiple family members.

One patient, who had been a loyal customer for over 10 years, expressed disappointment with the inconsistency in care and considered seeking dental care elsewhere.

Following patient complaints, Zoom Smile PC has demonstrated a willingness to address concerns. The practice contacted the patient directly, listened to their complaints, and offered a complementary cleaning and check-up for both the patient and their fiancé. They also provided solutions to address the reported issues.

It appears that Dr. Kevin Ma and potentially his father provide excellent care, but there may be inconsistent quality from other dentists within the practice.

Key highlights of Zoom Smile PC include:

• Dr. Kevin Ma is highly regarded for his expertise and friendly approach
• Mixed patient experiences with other dentists in the practice
• Reports of rough and painful dental cleanings by some dentists
• Practice's willingness to address patient complaints
• Complementary services offered to resolve issues

Potential patients should be aware of the mixed reviews and may wish to inquire about which dentist will be providing their care. Contacting the office directly to discuss any concerns is recommended.