Zachary Orthodontics

Dr. Zachary is an orthodontic wizard, and I swear he has a magic wand hidden somewhere in his office. From the moment you walk in, you're greeted by Tracey, who is as welcoming as a warm cup of cocoa on a winter's day. She sets up appointments with such efficiency and charm that you almost forget you're there for orthodontic work. But let's talk about the man himself—Dr. Zachary. If there were an Olympics for straightening teeth, he'd be the Michael Phelps of orthodontics. Not only does he have the skills to transform even the most rebellious of teeth into a perfect smile, but he also has a knack for making every visit feel like a breeze. Who knew that getting braces tightened could be so stress-free? Dr. Zachary doesn't just straighten teeth; he straightens out any worries or concerns you might have. He's like the orthodontic version of a superhero—Orthoman, perhaps? His attention to detail is impeccable, and he explains every step of the process with the patience of a saint. I've always dreaded dental appointments, but with Dr. Zachary, it's a whole different story. His office is a judgment-free zone, where you can openly admit that you forgot to wear your retainer without fearing the stern lecture. Instead, you get a gentle reminder and clear guidance on how to get back on track. Tracey deserves a special mention too. She's the friendly face that makes scheduling and rescheduling appointments a breeze, and she ensures that the administrative side of things runs smoothly, so you can focus on your treatment. If you're looking for an orthodontist who combines professional expertise with a fantastic personality, look no further than Dr. Zachary. My smile is living proof that he's the best in the business. Plus, where else can you get a perfect smile and peace of mind at the same time?

Dr. Zachary and his team have provided excellent care when I had my braces put on. Dr. Zachary is meticulous, warm personality and gentle! He absolutely knows what he is doing, he answered all my questions and very knowledgeable and explained procedures so I knew what to expect. He is very caring and thoughtful with all of his patients. The whole experience was a 5 star! He listened to my concern, wants and needs. He also listened to my future goals when it comes to my dental care. I am 33yrs old when I got my braces! I was nervous and with him and his team it was a smooth transition! Very gentle, very reassuring and very caring! His team is excellent, confident, professional, great sense of humor, calm and they genuinely care about you! The whole vibe and energy in his office is elevated because it is a team of good kind hearted people! I recommend him 100%!!! and yes it feel like a spa!!! so calming! Thank you Dr. Zachary and your team!

Thanks to Dr. Zachary and his ultra-awesome staff, I would rate my smile as 100 out of 10! My whole family and I had the pleasure of being patients at this wonderful office, and for me personally, I love the work that they did to improve my smile. I couldn't be happier with the results. I feel like Christopher Reeve in Superman! They were very thorough with the orthodontic treatment, explained things every clearly, and even trained me well on different ways to put rubber bands in my mouth! Oh yes, and I have to put in an extra shout to "Tracy and Tracey", the two lovely people that I have the pleasure of seeing first when I come in! It all starts with them! They do a great job greeting all the patients and they always make sure that I get back for my check-ups on time! If you or your children are in need of a smile makeover, come to Zachary Orthodontics!

ZERO STARS! Took me so many months but my deteriorating dental condition made me finally sit down to write this review so that I could at least tell people what happened before anyone else is a victim to this business. I want to acknowledge the incredible staff: the receptionists and the dental assistants are absolute gems, treating patients with kindness and respect. Unfortunately, Dr. Zachary is a greedy, money-hungry monster! He uses cheap putty technology whereas most orthos have moved on to the accurate scanning technology for creating retainers. Once my teeth shifted from the nightly retainers he made me, I contacted him to let him know and he just told me to keep wearing them. But they kept getting worse and the retainers were starting to bend and crack but no matter what would happen, he did not care. Ultimately when I just showed up at his office and pleaded to see him to look at my teeth and see the worsening condition, he kept rolling his eyes Even though at that time I was very diplomatic with him: said please and thank you, complimented him for the things he did do right, because I had the hope he was going to help me that time still. Then he flashed a light on my teeth for 2 seconds and told me he wouldn't help me. And then said if you don't like me just go to someone else. Excuse me? Start fresh elsewhere???? Leaving me $6,000+ poorer!!! I could not believe what I was hearing! Literally I was in shock!! Go to someone else!? Hello!? You took thousands of dollars from me and wasted 2 and a half years of my life driving back and forth to you and now you tell me just go somewhere else to start fresh and I am out of $6,000+ dollars. My teeth are a disaster! There are huge gaping holes where food gets stuck. I can only chew on one side of my mouth now because there is distance between my teeth on the right side from the gaps that he left by putting brackets that he didn't even use for more than a month but left them there for 10 months, because he does such sloppy work. I just kept trusting him thinking that maybe there is a method to his madness but nope! Turns out he is just incompetent. And I am paying the price for his negligence and greed! Now I have to deal with seeking expensive corrective treatment that I cannot afford. I wish so badly that I had not let him deceive me with his false promises and superficial charm during the consultation! If you end up being the unfortunate one that trusts their dental health to this man and end up having a similar experience, contact me. I will stand by you in small claims court, give you witness testimony or if you just need to vent. And if you are a previous patient that has been mistreated by Zachary, contact me and help me, as we can use each other’s help in small claims court. I consulted with other orthos although I don't have the means yet to start treatment yet, they did tell me that they can see how he damaged my teeth using putty to create impressions. They told me that the problem with the cheap route that he takes is that it shrinks if you wait even a few extra seconds while the putty dries and it can do irreparable damage to the nerve endings to the patient. They will write down their observations so that I can use those to file a complaint with the Dental Board. In addition, every orthos findings were similar on the plethora of mistakes he made so there is consistency in what they are saying. I am also going to file a complaint with the California Department of Consumer Affairs as well as the American Board of Orthodontics. It sucks that people like him get away with everything and there is no accountability because they sense that we are helpless and especially if he knows we don't have the means to pursue legal action. I saw how he treated his affluent laguna clients versus how he treated me. He preys on those he perceives as helpless…treats affluent clients with care and dismisses the rest of us. He is a true disgrace to his profession, exploiting vulnerable patients without remorse.

Both of our children have gone to Dr. Zachary. Both had great experiences. The practice is flexible with scheduling and very easy to work with it. Everyone there gave our children friendly and comfortable service. We had excellent results and we highly recommend Dr. Zachary!