Z Dental Group Dentist Los Angeles

Welcome to Z Dental Group Dentist Los Angeles, located at 6320 Commodore Sloat Dr, Los Angeles, CA 90048, USA. As part of the Theme Park Directory, we connect local users with essential services. However, based on recent customer reviews, potential patients should be aware of significant concerns regarding the front office staff and billing practices at this location.

Multiple reviewers have reported negative experiences with the front office staff. One reviewer described the front desk receptionist, named Ivette or Ivetta, as rude and unwilling to listen, which led them to seek dental care elsewhere. Another patient recounted a concerning experience involving the x-ray technician, who also handles front desk billing. This staff member was described as incredibly rude and hostile, allegedly attempting to coerce the patient into an on-the-spot deep cleaning that they had recently undergone. The reviewer further alleges that they were overbilled to their Dental PPO for deep cleaning services that were not performed, with the staff member attempting to misrepresent the billing codes. This resulted in the patient exceeding their maximum coverage and incurring a balance, leading them to file a complaint with the California dental board. They caution others against signing anything at this office, alleging potential document tampering related to payment plans.

In contrast to the negative feedback about the front office, one reviewer had a positive experience with Dr. Raff, who performed a routine cleaning, and his assistant, describing them as really great, skilled, and gentle. This positive interaction is the basis for the two-star rating in that particular review.

Services and Features:

• General dentistry services (routine cleaning mentioned)
• X-ray services
• Deep cleaning services (subject of negative review regarding coercion and billing)
• Care provided by Dr. Raff, described as great, skilled, and gentle

Customer Reviews Highlight:

Customer reviews for Z Dental Group Dentist Los Angeles present a stark contrast between the negative experiences with the front office and billing staff, who are described as rude, hostile, and potentially engaging in unethical billing practices, and the positive feedback for Dr. Raff and his assistant, who are praised for their skill and gentleness.

Potential patients should be aware of the serious allegations regarding the front office and billing procedures at this clinic. While the clinical care provided by Dr. Raff is reportedly positive, the negative experiences with other staff members and billing practices raise significant concerns about the overall patient experience.

Contact Information:

For appointments or inquiries, please contact Z Dental Group Dentist Los Angeles at:

• Phone: (323) 936-9997
• Mobile: +1 323-936-9997
• Address: 6320 Commodore Sloat Dr, Los Angeles, CA 90048, USA

If you are considering Z Dental Group Dentist Los Angeles for your dental needs, please be advised of the significant negative feedback regarding the front office staff and billing practices, alongside positive comments specifically about Dr. Raff and his assistant. We encourage you to consider all available information and proceed with caution. We hope this objective overview helps in your search for quality dental care.