Woodlake Family Dental

Usually great but they do not pay attention to similar names if they are being booked. I have a twin. Different first name. I confirmed to have an appointment scheduled then came into my appointment just to find out they booked my twin instead of me. It was clarified over phone it was for me. Not my twin. Better attention to patient sensitive information should be done.

Check in was extremely slow because the receptionist was on the phone and the other ladies just stared at their computers while no one said someone will be right with me and my active toddler who was the patient. The waiting room was over crowed as there were only one empty seat, and it looks like they are over-booking clients. Also, it took over 15 minutes to be seen, but that probably would have not happened if I didn’t request the receptionist to inform the dentist we were going to reschedule! I am finding another dental facility who has better time management skills overall at their work place and superb customer service skills.

This week was my family’s first visit at Woodlake Family Dental, and so far we like it. The hygienist we saw did a great job cleaning our teeth. The staff and doctor we saw were all very personable, and I’m hoping things stay this way.

Dr. Sal is amazing. He is so friendly, gentle and easy going with my kiddos. They aren’t scared of the dentist because of him. 5 stars for Woodlake!

The best Dental office! Dr. Macrowski is amazing, very knowledgeable and patient. He took a lot of extra time with my crowns to make sure my gums are healed and the crowns fit perfect. I am very happy with my new crowns :)