Woodbury Dental Associates

Seemed to be a pretty good place to go in the beginning. Lately, things have went on that I did not like. My daughter had an appointment scheduled 2 weeks ago and I thought it was for a cleaning. No one told me otherwise when I scheduled it. My daughter went back and when she came out, I still thought she had her cleaning. She only had X-rays done and an exam. I had to schedule to come back for her cleaning. Huge inconvenience, but I did it. Also, it had been well over a year since her last X-ray, and no one said anything to me about it, so I assumed she was due for one. I have 2 dental plans, both cover these things. When I brought her back 2 weeks later, my daughter had her cleaning. I went to schedule her for her next appointment to which I was told I had a balance of around $80 for her X rays. The scheduler asked me when her last X ray was and I told her I was unsure but definitely over a year. She proceeded to tell me that X-rays are every three years and insurance won’t cover so I need to pay balance. If this is a known detail to the office, why wasn’t this question brought to me BEFORE she had those X-rays done. They failed to ask me then or inform me. Instead of taking responsibility or even apologizing for dropping the ball, just basically said oh well, and proceeded to deny my daughter an appointment. I will not be paying that, and will not be returning to that office. They need to learn to take responsibility for their actions. I was about to make a scene, but my daughters were with me and it’s not my style. My family and I will be going elsewhere.

Fantastic experience! I needed to see a dentist quickly and they brought me in the following day. I felt a very positive vibe from the start as the woman at the front desk was extremely helpful, friendly and positive. The dental assistant took an X-ray while continuing the same treatment I received at the front desk. I was shocked that they were able to handle my issue on the spot. The dentist was also very friendly, professional, and skilled. Bottom line, they earned my business and I will be referring my family to them moving forward. I work in the service industry and can tell you without question, this was Great service. Well done, see you soon! Thank you!

I recently visited Woodbury Dental Associates for my dental check-up, and I couldn't be more pleased with my experience. From the moment I walked in, the staff was welcoming and friendly, making me feel right at home. The dental hygienist was thorough yet gentle, ensuring I felt at ease during my cleaning. Overall, the level of care and attention I always receive is outstanding. --- Feel free to customize it with specific details about your experience!

I was so scared of having work done today in my two tooth. But Dr. Michelle was so attentive and explained to me all about the processes. She kept talking to me all through the procedure to keep me calm. I know it’s just the beginning but i hope all the up coming procedures will be as good as the one done today. :)

I started coming here in December. Staff is awesome. Heather did my cleaning today. She was really nice and did a great job. Dentists are also kind and made me feel comfortable and considered. All in all, Woodbury Dental Associates are very accommodating and I’m so happy I found this office! See you guys next time!