Western Dental & Orthodontics

Western Dental & Orthodontics Introduce

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Western Dental & Orthodontics, located at 2094 E Highland Ave, San Bernardino, CA 92404, USA, provides dental and orthodontic services. However, the practice has received significant negative feedback from patients regarding appointment scheduling, professionalism, and facility conditions.

Patients have reported recurring issues with appointment scheduling and confirmation. Specifically, there are multiple accounts of appointments being made and confirmed over the phone, only to find that the appointments are not recorded in the system upon arrival. This has caused significant inconvenience and frustration for patients.

Furthermore, there are serious concerns about the professionalism of the staff and doctors. One patient reported a highly negative experience regarding a scheduled wisdom teeth extraction. The appointment was canceled at the last minute, after the patient had traveled over an hour, with an excuse that was later deemed "absurd" and "completely false" by other dental professionals. The patient also reported rude and unprofessional behavior from the staff and doctors during a consultation, as well as a "filthy" facility and an "unsafe" surrounding area. The office manager reportedly did not return phone calls, exacerbating the patient's frustration.

Due to these significant concerns, potential patients are strongly advised to exercise caution and consider seeking dental care elsewhere. The recurring issues with appointment scheduling, unprofessional behavior, and facility conditions raise serious doubts about the quality of care provided by Western Dental & Orthodontics in San Bernardino.

Key concerns reported by patients:

Recurring Appointment Scheduling Issues: Appointments not being recorded in the system.
Unprofessional Staff and Doctors: Rude behavior and poor communication.
Last-Minute Appointment Cancellations: Causing significant inconvenience.
Filthy Facility: Concerns about cleanliness.
Unsafe Surrounding Area: Concerns about safety.

For inquiries or to attempt to schedule an appointment, please contact Western Dental & Orthodontics at (909) 388-2427 or +1 909-388-2427. However, due to the negative reviews, caution is strongly advised.