Western Dental & Orthodontics

I recently had a cleaning done at Western Dental, and I couldn’t be happier with the experience. Dr. Kaur was amazing! She made sure I was comfortable throughout the entire procedure and was incredibly thorough in explaining each step. Her gentle approach made the cleaning pain-free and even enjoyable, which I’ve never said about a dental visit before! The staff at Western Dental were also very friendly and professional, and the office was clean and modern. Scheduling my appointment was easy, and they made sure to accommodate my timing preferences. I highly recommend Western Dental, especially Dr. Kaur, if you’re looking for a dentist who truly cares about her patients. I’ll definitely be returning for future appointments!

One of the best dental places I’ve been too , been struggling to find a dentist that i feel comfortable with, and I finally found a dental place that makes me feel at ease. I even transferred my young daughter to this dentist as well because of how friendly the staff is, especially Scarlett very attentive as soon as we walk in ,greeting us , even towards the end of our visit she was there to answer all of my questions I had .?

Pediatric specialist was an hour late. My first child was not brought back over an hour after his appt only to be brought back out 45 mins later to tell me I need to pay a fee that I supposedly paid last visit which was false. This is not the first time our wait is extremely long. I’ve waited 30-40 mins in the past just to be told my child was not due after they were the ones who rescheduled me. The staff is great they have never been rude, but their time management and scheduling is frustrating. Unfortunately, this will be my kids last visit here.

Stop being SO RUDE! I wish the owner would do something to make the service at the front desk better. When you walk in the place, they don’t care who you are, like you are invisible. They call out your name (the parents) like they are the cranky boss. The woman with a lot of make-up and big eyelashes thinks she is a goddess, if you have a question she will answer you with a challenging attitude. When you try to call them on the phone they would put you on hold for an hour and then hung up. If you calll them back they don’t answer. I ask my children how they are with them, my children say they pretend to be nice. Well, you should pretend to be nice to their parents as well. If you sit there because you need to get paid, wear smiley masks to make people comfortable. For right now, you irritate the heck out of us, the parents and kids, who bring you the business everyday to keep you busy and employed! Zero Star!

If I could give zero stars I would. I came in today for my appointment and was told it would be 30-1 hour probably more because they only had one dentist. She then proceeded to ask , “ so do you want to reschedule,” almost eager to have a cancellation. I told her that I should have been notified ahead of time. The (Receptionist) told me that management was supposed to call me. Okay this is the third time in a row that I have come and had an over 1- 1/2 hour wait time. I will not be coming back here ever!