Western Dental & Orthodontics: Mixed Reviews on Appointment Handling and Service Recommendations

Western Dental & Orthodontics Introduce

Welcome to Western Dental & Orthodontics, located at 8600 Van Nuys Blvd, Panorama City, CA 91402, USA. As part of the Theme Park Directory, we connect local users with essential services. Western Dental & Orthodontics has received mixed feedback regarding patient experiences, particularly concerning appointment handling and treatment recommendations.

One patient reported a very negative experience, arriving early for their appointment and waiting for 30 minutes only to be informed that their scheduled doctor was unavailable and they would need to wait for a replacement, which they agreed to. However, after waiting over two hours, they were told they needed to pay $3,000 for treatment that included the removal of wisdom teeth that were not causing any issues, along with other additional services they did not request. When the patient stated they only wanted a cleaning covered by their insurance and refused the proposed treatment, they allegedly received attitude from the staff member and decided to leave, considering the two-hour wait a waste of time and the overall experience very unprofessional.

In contrast, another patient had a highly positive experience, having their bottom teeth pulled by Dr. Lee, with Dr. Assad as their dentist. They described the entire team as extremely professional and wonderful. This patient underwent sedation (general anesthesia) and found it to be a positive experience, reporting excellent treatment and feeling like a princess.

Services and Features:

General dentistry services (cleaning mentioned)
Orthodontic services (implied by the name)
Wisdom teeth extraction (subject of a negative review regarding unnecessary recommendation)
Sedation/general anesthesia (reported as a positive experience for tooth extraction)

Customer Reviews Highlight:

Customer reviews for Western Dental & Orthodontics in Panorama City present a stark contrast. One review details a very negative experience involving significant waiting times, a doctor no-show, unexpected and expensive treatment recommendations for services not requested (including potentially unnecessary wisdom teeth removal), and unprofessional staff behavior. On the other hand, another review praises the professionalism and wonderful care of the team, including Dr. Lee and Dr. Assad, and highlights a positive experience with sedation for tooth extractions.

Potential patients should be aware of these mixed experiences. While some patients have found the team professional and the use of sedation beneficial, others have reported issues with appointment handling, potentially unnecessary treatment recommendations, and unprofessional conduct.

Contact Information:

For appointments or inquiries, please contact Western Dental & Orthodontics at:

Phone: (747) 201-6018
Mobile: +1 747-201-6018
Address: 8600 Van Nuys Blvd, Panorama City, CA 91402, USA

If you are considering Western Dental & Orthodontics in Panorama City, CA, please take into account the mixed feedback regarding appointment handling, treatment recommendations, and staff attitude. We encourage you to seek clear information about appointment schedules and treatment plans. We hope this objective overview helps in your search for quality dental care.