Western Dental & Orthodontics
Dental ClinicCaliforniaLos Angeles CountyLos AngelesNorth HollywoodSherman Way
12700 Sherman Way, North Hollywood, CA 91605, USA
3.0
Wonderful place to have your dental needs taken care of. People are really nice and no unnecessary wait time.
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Western Dental & Orthodontics Introduce
Western Dental & Orthodontics is located at 12700 Sherman Way, North Hollywood, CA 91605, USA. You can contact them at (818) 493-4315 or +1 818-493-4315.
Western Dental & Orthodontics has received mixed reviews, with some improvements noted in dental care but persistent concerns about billing and staff competence.
One patient reported a significantly improved experience after new doctors and management took over, noting a quick and efficient cleaning process and flexible scheduling. This indicates that the dental care itself has the potential to be satisfactory.
However, significant concerns were raised about the competence of the staff and business management. A patient reported a billing error that resulted in an attempted double charge of nearly $2,000. The patient also reported that the issue remained unresolved after a month, indicating serious problems with the practice's administrative processes.
The patient described the practice as poorly run and advised others to seek more professional dental care. This suggests that while the dental work may be adequate, the overall patient experience is compromised by administrative issues.
Due to the mixed reviews, potential patients are advised to exercise caution and consider seeking additional information or alternative dental care options.
The reviews highlight improvements in dental cleanings and concerns about billing and staff competence. Due to the mixed feedback, it is strongly advised to seek more information about the clinic. To obtain detailed information regarding the range of services offered, it is recommended to contact the clinic directly.
To schedule an appointment or for further information, please call (818) 493-4315. Due to the concerns about billing and staff competence, it is advised to seek further information before making an appointment.
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Western Dental & Orthodontics Location
Western Dental & Orthodontics
12700 Sherman Way, North Hollywood, CA 91605, USA
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Wonderful place to have your dental needs taken care of. People are really nice and no unnecessary wait time.
Nov 20, 2024 路 Louis SnyderDr. Lowery did an excellent job. His staff was extremely professional and entertaining thus keeping my mind busy from dentistry 馃槉
Nov 19, 2024 路 David LavaggiCalled their office to schedule a new patient appointment with my 5 yo daughter after this office was selected from our insurance. The front desk was very happy to schedule the appointment and I was very happy to find out they had an appointment available in 2 hours on the same day. I scheduled it. Took off work to take her and showed up and was informed that they don鈥檛 treat kids under 15?! We talked about how she was 5 on the phone. They were very confused as to why I didn鈥檛 know that ahead of time? How could I possibly know that when they confirmed it was fine at their family dental office. Good lord. Completely wasted our time. 1/5 wouldn鈥檛 recommend.
Feb 04, 2025 路 Jonathan LeeI called to tell them that it was kind of urgent for my situation. They told me they didn鈥檛 have any available appointment until one week. I still made it and on the same day they told me that it鈥檚 been canceled for that time, I reschedule it and one day prior to my appointment they changed The time on my appointment!! I called and told them, and I rescheduled it again, and on the very same day that I was going to, they changed it again. Very poor service and unprofessional. they lost two good patients because my wife and me are having a dental procedure for $8,000 at another place called Santo Tomas dental group. They helped me the same day and very professional and with a kind of poor credit I got approved for $11,000 job!! check it out. NEVER GO TO WESTERN DENTAL.
Feb 14, 2025 路 Alcides PerezVery disappointed. They scheduled me to come in at 4pm , had to leave work early & got there on time just so they could tell me that the doctor left and they don鈥檛 see patients after 4 ? Then I was rescheduled the following week at 12pm lady taking the X-rays had an attitude, dentist saw me and said everything looked fine that if I wanted a clean up I said yes then was told to come back after 2 because they where going to lunch
Feb 04, 2025 路 candy cabreraThe staff is very caring and so nice to me and my family I loved coming in here and seeing Dr laur but unfortunately he does not work here anymore please bring him back e was the best !!!!
Mar 13, 2025 路 KINGPIN LangdonOwn a dental office or found incorrect details?
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